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Nomura to start new grads in call center as sales change

7 Comments
By Takashi Umekawa

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7 Comments
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One year is a long time for an ambitious grad from a top university to be stuck selling mutual funds to pensioners.

0 ( +2 / -2 )

Good for Nomura. Its a 1 year apprenticeship to learn customer service. Cant start doing the glamor jobs straight out of college, simple as that. One year in a 40 year career is nothing.

-2 ( +1 / -3 )

My goodness. A university graduate in Financial Management with dreams of making Millions and Millions after graduation find him/her self working as Telemarketer!!??

3 ( +3 / -0 )

My goodness. A university graduate in Financial Management with dreams of making Millions and Millions after graduation find him/her self working as Telemarketer!!??

If you are in the Financial Management position in Japan, you aren't on par with the folks in China or the SEA for comparison. If you look at the West, your position is simply tiny, unprofitable to waste your time.

4 ( +4 / -0 )

If you are in the Financial Management position in Japan, you aren't on par with the folks in China or the SEA for comparison.

You are correct. If you are in Japan, you are in much better position. Just ask all those laid off bankers in America, and Singapore let alone China.

-5 ( +0 / -5 )

My goodness. A university graduate in Financial Management with dreams of making Millions and Millions after graduation find him/her self working as Telemarketer!!??

Thats right because its begins the customer. Doctors in Japan start their careers cleaning bed pans, because it begins with the patient. This why Havard MBAs always get their butts kicked by Japanese managers.

-5 ( +0 / -5 )

Based on my experience, starting from the bottom is SOP in Japan except that now they it will be the call center instead of the usual office. This practice has several advantages since most of this fresh grads will be working for the same company until they retire. For example, starting from the bottom will teach them how things are from different levels and this is precious knowledge when you get promoted to manager. of course there are several disadvantages depending on one's POV.

1 ( +1 / -0 )

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