business

Domino's Pizza launches English website

33 Comments

Domino’s Pizza Japan on Sept 30 launched an all-English website to mark its 25th anniversary of doing business in Japan. On the website (http://www.dominos.jp/eng/), you can order everything from pizzas and pasta to hot subs and side dishes. As an extra bonus, there are a number of special offers and set menus exclusive to the English website.

To give you even more freedom in your choice of pizza, you can add your favorite toppings and see what your pizza will finally look like with a new simulation tool.

Domino's said that customers ordering via the English website have the chance to take part in limited offer campaigns. The launch offer is a “Buy 1 Get 1 Free” campaign where customers ordering the new and limited Brooklyn Pizza receive another Brooklyn Pizza for free.

Domino's currently has 178 stores in Japan.

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33 Comments
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Sounds good. I love Dominos Pizza. it is a really good pizza company in America.

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It'd be better if it weren't a horrible tasting pizza. It always tastes like cheese on cardboard, especially if you have leftover pizza.

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There is no Domino's store that can deliver to your address.

sigh :(

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"Addresses that aren't displayed cannot be delivered to"

Nuts.

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There is no Domino's store that can deliver to your address.

They do it all by post code. There's a Pizza Hut that will deliver to the house 10 meters to the right of mine, but not to me because my post code is different.

Thats just traditional great Japanese customer service.

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So it took Domino's Pizza Japan 25 years to develop an all-english website?

I looked at their website, and it is nothing special, not interesting at all; just a basic website with some pics of food and descriptions. I bet a high school student could make a better, more exciting website, in less than 25 years!

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People still buy their god-awful pizza???

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seriously bad setup for their website, if you don't put a / at the end of the url it doesn't load

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  By MrDog

There is no Domino's store that can deliver to your address. They do it all by post code. There's a Pizza Hut that will deliver to the house 10 meters to the right of mine, but not to me because my post code is different. Thats just traditional great Japanese customer service.

Papa-John in the US was the same way unfortunately, either by zip-codes or boundaries drawn on a map, so this isn't limited to "Japanese customer service".

I agree with islandview that it's absurd that it's taken an American company over 10 years (the time period from when many companies have developed their own websites) to develop an English version of their website here in Japan.

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Don't eat domino's pizza as they use chicken in tomato sauce and pizza hut uses egg in all pizza's (For Vegetarian people only)

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I used to deliver for them. Hated those uniforms, and getting stiffed by cheap customers.

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cheese, pizzas in Japan don't have real cheese in them. i just want them for the cheese! better start making my own.

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Not all English. Lacking all discount coupons, interesting, only Japanese people can get coupons? lacking the same interface. Just a simple online order system, which could be made in about 1 hours work. Pizza Hut is better anyway. Pick it up yourself and get 1/2 price on Tuesdays, Wednesdays, and Thursdays.

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If you want to eat a pizza, do not complain about salami, etc..this is what a real pizza should have, MEAT!! Good on Dominos, I really want to try that Brooklyn style!

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we always get pizza hut. Tastes even better than pizza hut in the US

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I am amazed at how expensive pizzas are, and "defure" seems to have passed them by. A lot of the ingredients are ersatz, and not really too good or expensive either. You could make your own for about a fifth of the cost.

I guess what is stopping people is having a decent oven. If anybody here eats a pizza a week, you could justify buying a real live oven to make your own pizzas. It would cut your heating bill too.

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A guy down the block from me makes great pizza and uses real cheese, makes his own sauce, and I can custom order topings for a grand total cost of ¥1050

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There's a Pizza Hut that will deliver to the house 10 meters to the right of mine, but not to me because my post code is different.

You'd have to draw a line somewhere... If someone kept going "you deliver to the house 10m away, why not me??", one store will have to deliver to the whole nation. Surely you would have thought of this already? At least post code is an already established system that is clear cut and consistent.

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The best thing to do with Domino's Pizza is to throw the pizza in the trash and eat the box. Anything's gotta taste better than their pizza. The Hut rules !

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I agree with islandview that it's absurd that it's taken an American company over 10 years (the time period from when many companies have developed their own websites) to develop an English version of their website here in Japan.

But it's not an American company, it's a Japanese company with a license to sell products under an American company's name. Not the same thing at all.

Domino is alright. They make a better American-style pizza than Pizza Hut Japan does, I think. I'll stick with Costco, though, less than 1,500 yen for a huge pizza that can easily be baked at home.

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I always like websites with drop down menus and there is only one choice to choose from (Nagano). Then, uh, why the drop down menu? I know, planning for the future but still.

And they do it by post code or your address. Try your address rather than the post code and you might just get lucky...wowowowo!

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I really don't care about English. I wish they would start accepting credit cards.

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As an extra bonus, there are a number of special offers and set menus exclusive to the English website, and you don't have to bother learning the simplest of Japanese in between your stints visiting the local bike in Roppongi.

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Who cares about English just give me coupons and a discount if the delivery is late.

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exactly!

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I just want a Hawaiian pizza that tastes like the ones back at home, with a crunchy and eatable crust. I'm guessing Pizza Hut does it better.

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For me Pizza-Hut wins on Flavour, Italian Crispy, Wednesday half-prices and a good discount for self-pickup.

Domino, Pizza-La, Pizza-Boy, Strawberry Cones, etc not to my likings. Best delivered Pizza I had here when we ordered at work from Chicago's Pizza.

As for the English menu not really needed, IMO, as most of it is in Katakana anyway.

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Just checked out the site. Lucky me, there are none nearby.

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Just checked my location too. Closest is like 6-times as far as Pizza-La and Pizza-Hut.

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Just checked out the site. Have to give 'em credit - you can order a pizza exactly as you want it, you can choose not only the crust, but also the toppings, exactly as you want. If you want a pizza with pepperoni, mushrooms and black olives, you got it. Don't think any of the other companies offer this.

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there are none nearby

I take it you don't live in Tokyo? If you live within the 23 wards you'll definitely be in the deliverable range. There are 3 in a 5km radius around my place (of course only one of those delivers to my house).

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maybe the new domino's pizza hasn't made to to Japan yet. Domino's in the states realized that their pizza needed some work, and I have to give them credit. They admitted it, changed the recipe, and now have a pizza that puts Pizza Hut to shame. As in, I don't need to go to Pizza Hut when i can get a better pizza at Domino's for the same price. And no, I'm not a Domino's shill. I used to think their pizza sucked (cardboard crust, runny ketchup sauce, low-grade toppings and choices), but I tried one of their new ones and it kicked the pants off of Pizza Hut. At least for chain store pizza. If I want a real pizza, I'll go to a real pizza shop. Hopefully, they'll send that one to Japan soon as well.

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So many complainers commenting on this. I have been ordering from the Japanese site for years. It is quite easy to navigate even for those with a small amount of Japanese ability. Some have even said what took them so long to set up and English site....huh? This stance is laughable! you are in Japan be grateful they catered to you in the first place. Others whined about the lack of coupons but on the page there are a variety of English site only specials including a two for one deal that never happens on the Japanese site. Some people complain and complain about stuff that doesn't even involve them. Don't like Dominos? don't order. In fact why even take minutes out of your day commenting on it?

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