Photo: FamilyMart

FamilyMart launches medicine pick-up pharmacy service

By grape Japan

Japanese convenience stores certainly live up to their name. On top of surprisingly delicious findings such as gourmet egg sandwiches, customers can handle other errands such as buying event tickets, sending packages, and sometimes even getting in a workout.

Popular chain FamilyMart is now buffing up that list of services with the launch of "Famimacy", a convenience store pharmacy pick-up service for prescription medicine.


Famimacy is a collaborative effort between FamilyMart and the todokusuri prescription drug delivery service developed by Toppan Printing and Okapi Pharmacy. Todokusuri was developed as a means of facilitating prescription drug dispensing during the pandemic, and now that process is even more streamlined as users of the Famimacy service do not need to bring their prescriptions directly to the dispensing pharmacy and do not have to wait in line, and can receive their prescribed medicine at the register of FamilyMart stores.

To use the service, you need to register as a member of the todokusuri service. After that, inform your clinic or hospital that you wish to use the todokusuri/Famimacy system, and they will forward your prescription to a pharmacy.

You can then select your preferred FamilyMart store for medicine pickup from your page on the todokusuri app. A pharmacist will call you to go over information about your medicine, and then a barcode will be sent to you via e-mail when your medicine is ready to pick up. Simply head to FamilyMart and present the barcode to pick up your medicine.


The Famimacy service is available at 2,400 participating FamilyMart locations in the greater Tokyo area.

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© grape Japan

©2022 GPlusMedia Inc.

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Can't argue.. Japanese convenience stores are awesome.

6 ( +6 / -0 )

Wonderful innovative service!!! I love FAMILY MART!

5 ( +5 / -0 )

Yes Family Mart is great and this new innovative service wonderful. But to talk about their gourmet eggs sandwiches… The writer should visit a Mark and Spencer’s to know what a gourmet sandwich is (and I am not British!).

1 ( +2 / -1 )

The only question is why did it take so long for this to be put in order?

There have been already options to do similar things for other kind of products for years, and most of the difficult issues can be solved by not allowing controlled drugs to be received this way, that would not stop a lot of people from being able to quickly and easily receive their medication, specially in parts of the country where a family mart is minutes away while a pharmacy is not.

1 ( +1 / -0 )

Wonderful innovative service!!!

Innovative? not quite.

a welcomed sight to see, most definitely!

now, if they start to have gas pumps, slurpees and arcade game cabinets, then they’d really be cooking.

but, one step at a time.

0 ( +0 / -0 )

I think that the activities of this FamilyMart are very good.

There are two reasons why I think so.

The first reason is that FamilyMart can prescribe medicines.

This eliminates the need to wait long for the drug to be delivered at the pharmacy and the worry of someone else getting sick during that waiting time.

In addition, another reason is that FamilyMart is located in various places and areas, so it is easy for people of all ages, from the eldery to children, to take medicine.

I think that such efforts will be useful to almost everyone during this COVID-19 infection period.

0 ( +0 / -0 )

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