JAL cancels cheap domestic ticket sale after surge in website traffic

Cancel cheap ticket? How they'll handle their competition with LCC?

Sp they're saying they can't hold sales because they decline to invest in technology that actually works. Both ANA and JAL's websites are a joke in terms of layout and functionality. Time to consult with some bigger foreign airlines how they manage the volumes they receive.

Jal's online platform was really weird when i used it a while back. Airlines normally send an email that gives details of your flight and itinerary right after you book.

JAL was different. It's email required me to fill in some details of my flight to access a website that gave me .....details of my flight!

This happened on two different occasions, and both times I had to phone a human to get the details that would give me access to my details. Crazy.

I would hope they've changed this, although this incident shows they're still grappling with the basic technology.

The whole article is just doublespeak for "We didn't expect so many to try to get in on this and now, in retrospect, we realize we are going to lose a ton of money so we're cancelling it and also the next one. What could we have been thinking?" Bow and act nice and go on your way. Next!

JAL domestic first class is top notch. I'll pay full price.

JAL domestic first class is top notch. I'll pay full price.

I'd beg to differ. JAL overall is very bog standard actually.

If JAL domestic first class got me to my destination faster than the cheaper seats, I'd pay the fare more often.

It's still a painful long haul no matter how you want to waste your money...

You always seem easily pleased with shoddy service. You should demand more.

Why waste money flying first class domestically? Not on the plane long enough.

This is not surprising. Overseas travellers wanting to buy tickets to Ghibli Park or the museum are experiencing this issue every month, when the tickets go on sale. It happened today, for example.

Unsurprising given that most Japanese websites look like they're stuck in the 90s. Perhaps if they invested in some up-to-date technologies this issue could have been avoided.

the JAL and JMB sites are clunky and extremely user-UNfriendly at the best of times.....

Why waste money flying first class domestically? Not on the plane long enough.

Why not, if you have the money and want to fly in total comfort and luxury, go for it.