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© KYODOKDDI to pay damages to millions of users after network outage
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© KYODO
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Yubaru
To the average user this is meaningless! You want to "apologize" give everyone who uses your cell services a month free!
That's the least you can do for all the headaches you caused!
As meaningless as the piece of paper it will be written on!
WA4TKG
Yeah, each subscriber will get a ¥10 deduction on their next bill
Chico3
Ora a 500 yen coupon towards one of its sponsors.
justasking
T’was not a network outage. Russia hacked them. Tell the truth!
Meiyouwenti
@Justasking
Any evidence of Russian hacking?
WA4TKG
Shoulda went SoftBank, that’ll teach ya’
Awhaleoftime
I wonder, How much Microsoft is going to pay, since MS teams went down?
antifun
Screw up big time and then penny pinch while compensating customers. KDDI is giving lessons on how not to do crisis management.
drlucifer
Lucky KDDi, they are operating in the land that the big corps can do as they wish and go scot free
or pretentious advisory from the ministry.
Owe KDDI 80 yen and see how they will flood you mailbox with reminders to pay and threats of taking you
to court.
In the case of Mizuho bank, we know how effective the reports have been in prevent incidents re-occurring.
smithinjapan
Eastman: "question-how much they will compensate me?"
I think they will offer you a whopping ¥500. AND an apology! And you will have to stay home to receive a ¥500 coin from the post office as it'll be registered mail.
wallace
30 million customers @ ¥5,000 would be ¥150 billion.
Probably, any payment will be points on AU Pay.
Kyo wa heiwa dayo ne
An apology isn't compensation
wallace
Too many customers and not enough hardware updates.
CKAI
KDDI, the big bad money maker… they forget to claim insurance to cover their screw ups? Now the customer's gotta cover for em, on top of making the monthly bill? Apologies considered? Why not join the Looters? 80 yens… won't even put salt on the wound Tanaka!
Mocheake
Customers should show their displeasure by leaving.
Kyo wa heiwa dayo ne
Yep... there's alot of conspiracy theories flying around about communication systems in multiple countries getting disconnected without explanation and the massive amount of lightning strikes causing forest fires in many countries .
Alaska alone had 40,000 lightning strikes in a 4 day period in July.
So i presume its all coincidentally ? ? ?
Conspiracy...iam too busy to worry about that !
Kyo wa heiwa dayo ne
I should compensate them by telling them to go take a hike
virusrex
This seems terribly naive now that it is very easy for users to change providers and the competition gives a lot of advantages for people that change companies to them.
They may be betting on people not to take the trouble of making new contracts, but that seems a huge underestimation of the anger a lot of their costumers felt for the unjustified disruption.
JTC
Was anyone fired ?
JTC
And an "apology" .... well, this is Japan....