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Budget carrier AirAsia Japan unable to refund 23,000 air tickets

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Another company kicks the bucket and we will continue to read how the unemployment rate continues to stay at 2.3 percent and Vietnamese are being brought in due to acute labor shortage, The funny part is most believe it even those in the mainstream media who parrot the message.

27 ( +28 / -1 )

Tamotsu Ueno, a court-appointed lawyer handling the company's protection from creditors, said at a press conference that refunds were not possible for around 23,000 tickets directly purchased from AirAsia Japan.

Customers and employees left high and dry but don't worry the lawyers and execs will make out fine.

23 ( +25 / -2 )

Never flew with them due to their penny pinching and inflexible attitudes.

It is a pity that most people won’t get anything back but that is to be expected...

17 ( +22 / -5 )

Air Asia can justifiably call in the corona virus as the main cause for bankruptcy but bad management in Japan is certainly a big factor also.

those of you thinking LCC ‘s are cheap. They are not as the business model depends on huge subsidising by local government, cities and airport authorities and that bill is paid by all taxpayers

16 ( +18 / -2 )

theResidentToday  09:38 am JST

I'm sorry Zoroto , but when have ANA taken taxpayers money? I don't recall that.

https://asia.nikkei.com/Business/Transportation/ANA-seeks-2.8bn-loan-from-Japan-government-lender

You can bet they got that 'Loan', on the quiet.

14 ( +14 / -0 )

Who mentioned bailout?

12 ( +13 / -1 )

I’ve flown with the airline several times. Despite their notoriously low cabin temperature, their fight attendants were always nice and attentive. I feel sorry for them.

8 ( +19 / -11 )

JJ Jetplane - In the EU you are protected 100% from airlines going bust.

7 ( +9 / -2 )

@zichi

Are airline tickets not protected like in other countries?

Protection only goes as far as forcing companies to refund tickets or indemnify individuals. But the downside of bankruptcy is that the creditor becomes unable to receive compensation because the largest creditors come first. So when a company files for bankruptcy and their assets are divided, the largest creditors are the first paid and if anything is left, it can go to the smallest creditors. Ticket holders are the smallest.

5 ( +5 / -0 )

Bummer. I always liked them when traveling around SE Asia. No frills and you have to pay for food and beverages separately. But 500 yen Malaysian bentos they serve are so much better than the almost inedible food you get on say United or even ANA. A lot of value for the price

5 ( +8 / -3 )

I used them many times. Most flight involve a stopover in KL. For the transit you can pop out of the airport and I have a favorite food hall 1 min walk away. Traditional food for less than a dollar.

i worry about future travel. It seems the age of gap year and backpacking has finished.

2 ( +2 / -0 )

I've flown them a few times within Southeast Asia, and they were fine for the 1 hour hops and damn good value. Sad to see them go.

1 ( +12 / -11 )

Feel sorry for the staff and passengers who lost their money. Have used them twice, ok budget airline and dirt cheap.

Having said that, less than a week ago I got an email from them notifying me that my points were about to expire so I should book a flight before I lose my points, what was that? Pretty sneaky way to squeeze out some money before declaring bankruptcy!

1 ( +2 / -1 )

drluciferToday 07:07 am JST

Another company kicks the bucket and we will continue to read how the unemployment rate continues to stay at 2.3 percent and Vietnamese are being brought in due to acute labor shortage, The funny part is most believe it even those in the mainstream media who parrot the message.

Yes. And only the one going to Hello Work, searching for a job are accounted .

https://www.stat.go.jp/english/data/roudou/qa-1.html

The unemployment rate, defined as the percentage of the unemployed to the total labour force (sum of the employed and unemployed), is calculated as follows:Unemployment rate (%) = (Unemployed / Labour force) x 100

1 ( +1 / -0 )

sadly not Zichi - Outside the EU (which is therefore the exception) you are pretty much unprotected full stop in these situations.

Do feel sorry for the staff of course, they won't be the last. Asiana Airlines was absorbed into Korean Air this week to, I do not know how many jobs were lost.

Don't think this is the right forum to complain about their penny pinching @kurisupisu. If you fly an LCC you should pretty much know what to expect.

0 ( +12 / -12 )

@theResident

In the EU you are protected 100% from airlines going bust.

I didn't know that. I'm American so I've dealt mostly with the American side of things. For America, ticket holders become just another creditor with a claim standing in line when an airline company goes bust.

0 ( +0 / -0 )

Just don’t call it price span. It’s always a price circle, which means that right next to the cheapest is located the most expensive price.

0 ( +1 / -1 )

Flew with them once a few years ago. When the plane landed, staff walked down the centre isle spaying some kind of chemical which seemed like fly spray, the whole cabin fogged up and people were coughing and covering their faces.

I was on a connecting flight, they then did the same again when we landed at the second destination.

When I tried to write a review on an independent flight review website. They rejected my review because they did not believe me. I wish I had read a review like this before booking my flight.

-1 ( +6 / -7 )

@JJ Jetplane - Yes - you are protected from an awful lot in Europe IF you a flying a European carrier, from delays all the way up Bankruptcy.

-1 ( +0 / -1 )

Sorry to see them go because I did take advantage of their dirty cheap flights when I was backpacking in South East Asia. I remember one time I was In Kualar Lumpur, and Just decided to go to Langkawi an Island about 1 hour from KL. Me & GF just walked to AirAsia ticketing asked to purchase to return tickets KL- Langkawi, and it was 6000円 round trips for 2 people :)

-6 ( +5 / -11 )

Fly rubbish airlines, expect rubbish treatment.

-6 ( +1 / -7 )

Yes, If you fly an LCC you should pretty much know what to expect.

-10 ( +3 / -13 )

I never used low budget airline. even if i have to pay more I'll use ANA or JAL. and BA on international .

Budget carriers are cheap but security, safety, food are things i pay attention to.

-11 ( +3 / -14 )

There is very high demand for cargo, switch operations and they won't be folding, I am just dreaming, even if they did, they will join the existing cartel and price themselves out of the market with insane rates, preferring to fly empty planes than charging moderately, Pity the foit soldiers who have lost their jobs due to the incompetence of the fools on fat wages running the company,

-12 ( +5 / -17 )

I'm sorry Zoroto , but when have ANA taken taxpayers money? I don't recall that.

-12 ( +3 / -15 )

Borrowing from DBJ is NOT a bailout.

-15 ( +1 / -16 )

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