Hotel chain Toyoko Inn's lack of safety measures to protect staff is being blamed after a female employee in her 20s was allegedly molested on Sept 14.
The woman, who works at the front desk of a Toyoko Inn in Aichi Prefecture, told a news conference this week that a male guest had called her to his room over some trouble involving a call girl and he wanted an apology. When she got to the room, the man was alone and allegedly propositioned her. She told reporters that he then tried to undress her, unbuttoning her blouse and putting his hand up her skirt. He also threatened to sue the woman and the hotel group.
According to Toyoko Inn, four front desk clerks work in shifts at the hotel, but only one woman at a time works the night shift. The woman said employees have never received any safety manual or been told what to do about troublesome guests. Hotel officials said that emergency buzzers were available for use, but the woman said she had not been told about them.
The woman said she was traumatized by the incident and reported it to police. She said that she has suffered insomnia since and is currently on a leave of absence. She said she called the news conference after writing to Toyoko Inn, requesting negotiations leading to compensation for inadequate safety measures. She has since joined the National Union of General Workers.
A Toyoko Inn spokesperson said: "We haven't been able to confirm the content of her request as yet, so we cannot comment any further."© Compiled from news reports