Cell phone giant Softbank Mobile Corp has been ordered by police to change its system for accepting older iPhone handsets in part-exchange deals for the new iPhone 5, which went on sale last Friday. Police say the company was in breach of an old law regarding the sale of second-hand goods, TV Asahi reported.
According to the National Police Agency, the mobile phone carrier did not have permission from the National Public Safety Commission to trade used items. The group company Softbank Telecom Corp, which reportedly does have permission to do so, has taken over the role of providing the trade-in service.
Softbank Mobile had been offering customers 2,000 yen to 20,000 yen to trade in older iPhone handsets, TV Asahi said.
However, since the warning, trade-ins will no longer be carried out at Softbank Mobile branches. Instead, customers taking advantage of the part-exchange system are now offered parcels with which to mail their old handsets to Softbank Telecom. Softbank trade-ins are legally allowed to continue on that basis, the National Police Agency said.© Japan Today