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© Thomson Reuters 2019After bodysuit blow, Japan's Zozo embarks on hiring spree to shore up online mall
By Sam Nussey TOKYO©2024 GPlusMedia Inc.
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savethegaijin
My husband received the Zozo suit. He then ordered jeans and they didn't fit.
Good thing it was free.
descendent
I ordered a business suit sized using the Zozosuit. The thing arrived some 3-4 months(!) later completely mis-sized... it was oversized, baggy, and was so far from the "custom fit" they were pitching that I was convinced it must have been some other (much fatter) guy's suit delivered to me by mistake. But no, it was my suit. They refused to refund me because it was a "custom made product", but offered free alterations instead, which I had to measure out myself. This then took another 2 months to deliver, but unfortunately was still misfitting. Likely because I'm not a tailor, and couldn't measure all the circumferences properly. All in all a complete waste of time and 30,000yen. Thanks for nothing Zozotown.
itsonlyrocknroll
There is smart simple solution in the form of flexible strip of fibre enforced fabric or durable vinyl, some 5ft/154.2cm in length marked with easily identifiable subdivisions, deigned to accurately take all your body measurements without the need for any assistance – The Tape Measure -
Old school, one circles chest, waist, or hips etc etc and feeds the relevant data to online retailer, job done.