Nearly half of young Japanese women say they hate the company they work for in survey

By Casey Baseel, SoraNews24

Japanese customer service may be legendary, but that doesn’t mean every person working in Japan loves their job. Especially in a country where long hours and frequent overtime are the norm, it’s not surprising that more than a few people are dissatisfied with their employer.

Japanese Internet portal Shirabee recently conducted a survey, asking 875 men and women between the ages of 20 and 69 “Do you hate the company you currently work for?” When the responses were counted, 29.3 percent said yes, they do.

More than one in four respondents showing such dissatisfaction is startling, and that proportion got even bigger for some demographics. The most unhappy of all were young women, with 40 percent of women in their 20s saying they hate the company they work for.

Percentage of women who hate the company they work for

● Age 20-29: 40 percent

● Age 30-39: 26.3 percent

● Age 40-49: 22.7 percent

● Age 50-59: 32.8 percent

● Age 60-69: 15.4 percent

The survey didn’t ask participants why they hate their companies, but in the case of young women, it’s not hard to imagine what some common causes might be. Traditionally, Japanese working environments have shown differential treatment to male and older employees, and being a young woman puts you on the outside of both pockets of respect.

On the other hand, young men in the survey showed more job satisfaction than most other age groups for their gender.

Percentage of men who hate the company they work for

● Age 20-29: 28.7 percent

● Age 30-39: 31 percent

● Age 40-49: 35 percent

● Age 50-59: 28.9 percent

● Age 60-69: 17.8 percent

For the men in the survey, the 40s were the least happy time at work. Again, Shirabee didn’t ask why, but odds are the fatigue of two decades of overtime and company drinking parties, or perhaps the doldrums of being stuck in a middle-management position, are contributing factors. There’s also the fact that Japanese society still largely expects adult men to at least be able to be their family’s sole breadwinner, and assuming those men are having kids in their 20s and 30s, those children will be entering high school and/or college when Dad is somewhere in his 40s, which means additional educational and other child-rearing expenses (as Japan’s free, compulsory education only lasts until the end of middle school).

It’s also worth noting that the age group most satisfied with its jobs, for both men and women, was 60-69, and by a very wide margin. This one is pretty easy to figure out, as Japanese citizens can start drawing a pension in their 60s, and the country’s largely middle-class economy and tendency towards responsible saving in personal finance means that many people who are still working at that age are doing so because they want to, either because they enjoy the work they do or because it’s extremely lucrative.

But with so many young women in their 20s going so far as to say they “hate” their companies (and the 28.7 percent of young men who say the same aren’t exactly an insignificant number), how is it that the level of customer service in Japan remains so high? Most customer service jobs are staffed by younger workers, and shouldn’t hating one’s company be a serious demotivator?

It probably is, but as with a lot of things in Japan, there’s no discounting the importance of pride and considerateness. Adults in Japan are expected to be able to keep their feelings for their company and their customers separate. There may be legitimately bad things about your company that make you dislike it, but since those things aren’t your customers’ fault, it’d be wrong to transfer those negative emotions onto the customers and treat them badly. If you’ve got a problem with your employer, that’s something that has to be handled between you and your employer.

It’s an admirable, but no doubt difficult, philosophy to adhere to. It’s also a reminder that even when a clerk or server in Japan is giving you the polite, attentive service the country is famous for, there’s a chance that they’re also simultaneously dealing with a lot of less-than-pleasant stuff in their job, so definitely consider cutting them some slack if they do make a mistake.

Source: Shirabee via Nico Nico News via Jin

Read more stories from SoraNews24.

-- Survey asks Japanese women if they could marry a man who’s rich but ugly

-- Majority of Japanese men in their 20s say they want men-only train cars in survey

-- Survey finds big gap in Japanese train passengers who want to sit next to someone of opposite sex

© SoraNews24

©2019 GPlusMedia Inc.

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Wait until these young women can ditch their jobs for the no-old-Christmas-cake-me marriage fantasy they've been fed. What will they do when their work hours extend to 24/7 with no respite during Golden/Silver/Obon/New Year breaks or any of the statutory holidays?

There's no "employer" as demanding as an infant, and sometimes J-hubby thinks he's married a lifetime care giver/woman at the back of the house enabling him to realize a Botchan life until the end of his days.

Funny how you often read of men losing their wives and talking of nothing but missing their cooking and care rather than being missed as remarkable and fascinating individuals.

6 ( +8 / -2 )

Many men in their 40s will have family commitments and will face a huge paycut if they change company. They are trapped. This does not apply to women in their twenties. They have little to lose by walking away, and are free to do so.

8 ( +8 / -0 )

Many young ladies here have mommy and daddy fixing their meals, get money literally handed to them on the reg, live in their parents house, etc.

Then you have to pop into work where you get bossed around (and have to take it). The only hope and way out is to grow older to the point where you can in turn bully the newbies cause it’s now your right....

I’d get depressed and just live for my hobbies and look to coast along too lol.

4 ( +6 / -2 )

But with so many young women in their 20s going so far as to say they “hate” their companies

One of the problems with surveys like this is that they literally put words into the mouths of the people they're surveying. So if the question is worded "Do you hate the company you work for?" then an affirmative answer is interpreted literally as "hate" - whereas if the question gave a choice between, let's say, "hate" "dislike" or "rather work somewhere else" then the findings would have been less dramatic.

Having said that, though, it's obvious that there is something very wrong with the working environment for young women in Japan.

5 ( +5 / -0 )

I wouldn't blame the younger generations hating their jobs considering the amount of BS they are forced to tolerate day in day out. Considering the infamous hardcore working culture of Japan and how seniority is strictly hierarchical , which (at oftentimes or maybe always) breeds self-entitled older folks that turn younger generations into doormats and repeating the cycle once they're the older ones - yep, a pretty vicious cycle, I wouldn't blame these younger generations

2 ( +3 / -1 )

I hate my job. There is only 1 reason though, my boss. He is lazy and allocates all or our budget to his travel. Shameless and no work ethic. For what it's worth, sitting at a desk all day is not a work ethic.

2 ( +2 / -0 )

Well there is not so much an expectation that adults should "love what you do"'s more of a given that work isn't fun and that's why it's called work, especially for those low on the totem pole.

And yes if you let true feelings (as opposed to the tatemae feelings demanded by the situation) show on your face, you must be a child or have a mental problem=not a trustworthy/normal person, fear of being thought of in this way is a pretty strong motivation to grin and bear it. Higher-ups have more freedoms when they are with their subordinates. That's within the company; it is TABOO for anyone regardless of rank to get rude in front of a customer "okyakusan" who automatically outranks everyone. Disliking your job but still providing good service on the outside is considered normal in Japan, neither is it a huge mental gymnastics for most people like this article makes it sound, it is learned from childhood. People air complaints online, to family/friends, or at gatherings with dokyusei (peers). The stereotype is that Japanese people keep true feelings bottled-up and hidden, in reality the emotional outlet is just different.

-2 ( +0 / -2 )

guess I lucked out my wife is career midwife gynecology nurse loves her job plans to work at her hospital until 60, continue on as contractor until 65, then work at a clinic until she's 75 and she will do just that!

2 ( +2 / -0 )

Not specific to women at all, but I think one factor that likely leads to job discontent in Japan is how unlikely people are to pursue a job that's connected in any way to what they studied in university. When I taught uni here, it was great to meet students from a variety of majors, who'd talk about their interest in what they were studying. And when it came time for job hunting, it struck me that "a job in my field" was nowhere on the radar of what they were looking for. Talented graphics design majors, nutrition majors, pre-law majors... all happily shuffling off to desk jobs at insurance firms and trading companies. Sure security, reliability, and income are desirable. But it seemed to me that no one even looked into a career related to what they studied.

3 ( +3 / -0 )

Nearly half of young Japanese women

Totally unjustified claim. is an entertainment site that lets people vote on all manner of things. Its "surveys" don't represent Japanese in general, only people who visit its site and who are interested enough to respond.

3 ( +3 / -0 )

Overly high expectations are usually the cause for such negative feelings. Also being raised in the millennial era may ratchet up the idealism level. When there's a large miss-match between what you expect and what you get, you're ultimately disappointed.

Just one potential explanation.

1 ( +1 / -0 )

guess I lucked out my wife is career midwife gynecology nurse loves her job plans to work at her hospital until 60, continue on as contractor until 65, then work at a clinic until she's 75 and she will do just that!

Sounds like you did...does your wife have good looking co worker, looking for a cool gaijin boyfriend..? ..:-))

-1 ( +1 / -2 )


You define yourself as “cool” and your willing to jump on anyone’s random friend? You got issues dog...

0 ( +1 / -1 )

This is not surprising considering the vast majority of these companies are owned or run by oyajis.

2 ( +2 / -0 )

You define yourself as “cool” and your willing to jump on anyone’s random friend? You got issues dog...

Yeah , I,m full of issues after a few Friday nignt drinks...someone help :-)

1 ( +1 / -0 )

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