travel

Airlines frustrating travelers by changing frequent flyer program rules

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By Jay L Zagorsky and H Sami Karaca

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Airline basically committing fraud by changing mileage program from time to time, they just don't want flier to really use it, so they undervalue your mileage in anyway they can. However they still use it for marketing purpose.

https://www.forbes.com/sites/danielreed/2021/05/19/airlines-frequent-flier-mileage-points/

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