Cathay Pacific customers can now contact the airline via a new WhatsApp service.
Customers with a phone number beginning with the Hong Kong prefix +852 can chat with the airline's Customer Care team by messaging them on +852 2747 2747.
Assistance is available 24 hours a day, seven days a week in English and Chinese.
In addition to receiving information and assistance for general booking and ticketing queries, customers can use the service for enquiries relating to Cathay Pacific’s frequent-flyer program, Marco Polo Club, as well as its rewards program, Asia Miles.
© Asia Travel Tips
2 Comments
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Aly Rustom
They were absolutely horrible to my wife and I. I will NEVER use them again. EVER.
Belrick
CP are not the same caring company they used to be. On a flight from HK to LHR, they were really rude to my 16 year old son and an Australian policewoman. And their prices have gone through the roof!