Cathay Pacific customers can now contact the airline via a new WhatsApp service.
Customers with a phone number beginning with the Hong Kong prefix +852 can chat with the airline's Customer Care team by messaging them on +852 2747 2747.
Assistance is available 24 hours a day, seven days a week in English and Chinese.
In addition to receiving information and assistance for general booking and ticketing queries, customers can use the service for enquiries relating to Cathay Pacific’s frequent-flyer program, Marco Polo Club, as well as its rewards program, Asia Miles.
© Asia Travel Tips
2 Comments
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Belrick
CP are not the same caring company they used to be. On a flight from HK to LHR, they were really rude to my 16 year old son and an Australian policewoman. And their prices have gone through the roof!
Aly Rustom
They were absolutely horrible to my wife and I. I will NEVER use them again. EVER.