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travel

JTB sells chat system to reduce contact between hotel staff, guests

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So, fair to say minimum 300,000 yen.  for what ???  

The staff to busy ? There are mostly few guests and too many staff.

Use my cell phone to ask for service or a question answered in a hotel ?  Download an app so JTB can bombard me with ridiculous, old fashioned and bad commercials and promotions ? Or the hotel ?

JTB, clueless, no creativity, a dinosaur refusing to become extinct, kept alive by money transfusion from a clueless government, booking nearly all their travel through JTB.  Wonder why ?      

Like JAL, they should have gone long time ago to the graveyard of obsolete companies.  ANA and HIS would have easily picked up the slack.

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