Passengers see improvements in U.S. airline services

I not going to buy a ticket from NWA or AIR CANADA. The flight attendents are really stupid.

Air Canada Example Flight Attendents gave me a steak dinner She didn't ask me, Sir, we have three choices today. We have chicken Steak and Fish !!! She just told me,--- " Here you are !! " SHE DIDN'T GIVE ME A CHOICE/OPTIONS ABOUT MY DINNER

NWA Poor handling on of a selfish ignorant French Candian Blonde Woman This woman was arguing with the flight attendents about her baby. The selfish woman would not use a baby seat. She denied several times. And the North West attendents kept talking to this annoying lady for 30 minutes ignoring other passengers. I understand the flight attendents point of view. The baby will probably be airborne do to flight turbulance or bumps But if the stupid candian mother doesn't want to listen move along.

World news?

Whoops....I clicked on the Travel tab instead of the World tab...hahah

They really need to work on the attitudes of the flight attendants. I have never encountered more rude and disrespectful treatment by flight attendants anywhere than I have in the US.

I love rude flight attendants, as they are fun to goof on, and America has the most.

Southwest? no more Northwest? asian airlines seem to have better service than the american ones

US Airlines generally suck, and have gotten worse these past few years because of all the crazy security checks. The real problem, though, is not the US Airlines but the US itself. If you fly to the US with a US airline, you are in for a bumpy ride, in more ways than one, but when you try to enter the sacred land of Obama Terrority, getting through Immigration is hell on earth, with all the rudeness you encounter. I havent visited America for the last 4 years (before that I was a very regular visitor) for the twin reasons of 1. Bad US Airlines and 2. Ignorant, unfriendly and unwelcoming Immigration Officials. When I want a holiday, I wouldnt even consider the US of A anymore, and I certainly wouldnt fly anywhere on an American airline. If the insanity ever stops,. I might consider going back for a visit, but I only see signs of it getting worse.

sharky1 at 01:10 PM JST - 7th April

They really need to work on the attitudes of the flight attendants. I have never encountered more rude and disrespectful treatment by flight attendants anywhere than I have in the US.

couldnt agree with you more. They are in a customer service industry and the vast majority dont seem to get that. They are glorified waiter/waitresses and they are on some crazy power trip.

You know you're in trouble when even the service on mainland Chinese airlines is better.

Hawaiian Airlines topped an annual quality study of U.S. air carriers

That's not saying much. What I'd be interested in knowing is how Hawaiian compares with all the other international airline companies.

They really need to work on the attitudes of the flight attendants. I >have never encountered more rude and disrespectful treatment by flight >attendants anywhere than I have in the US.

I think that's a really unfair comment. It's not just the flight attendants, it's everybody in in every service field in the United States that's rude and disrespectful.

Well, yes, for whatever it's worth, all top ten airlines of 2009 picked by the World Airline Awards were from Asia and Oceania:

http://www.worldairlineawards.com/index.htm

No, flight attendants are special because unions and seniority mean EVERYTHING in their world. Try going into work every day with the mindset that "it's just another few more years" until you get sempai privileges -- and making a traveller's life pleasant is probably the last thing on your mind.

I have horror stories about United Airlines, which I am forced to take if I need to get to North America. Their ground staff is worse than their flight attendants, except in Japan.

U.S. Immigration runs the gambit from mildly annoying to obscene. They want to presume you are going to love the US so much that you are going to turn into an instant illegal alien, tossing your more or less comfortable life for substandard wages and no health benefits and the chance that some psycho mass murderer will blow you away.

jean - "I have horror stories about United Airlines, which I am forced to take if I need to get to North America"

Who's forcing you to take United? Never heard of ANA or JAL or Northwest or Delta or American?

As for the rest of your post, the topic is improved service on U.S. airlines, so could you save the general U.S. bashing for another thread? Thanks.