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Image: Travel News Asia

Plaza Premium to open City Terminal lounge in Osaka


A City Terminal by Plaza Premium Lounge will open this summer in Osaka’s Umeda district, one of the busiest travel hubs in Japan.

City Terminal will join the company's portfolio of Plaza Premium Lounges, Aerotel airport hotels, airport dining brands, ALLWAYS airport concierge services, and the global rewards program, Smart Traveller.

City Terminal will serve as an one-stop-shop where travelers can enjoy a lounge, baggage delivery and transportation, travel concierge and even foreign exchange.

The project is a joint venture between Plaza Premium and JWIDE, combining Plaza Premium's expertise in travel hospitality with JWIDE's specialisation in the Japanese inbound travel market.

“Our mission at Plaza Premium Group is to make travel better, and this means literally putting ourselves in the shoes of travelers to offer solutions that conquer pain points and that make the journey as delightful as the destination,” said Mei Mei Song, Director of Global Brands and Product Transformation.

“Japan is a key travel route to Hong Kong, where we are located, so that means travellers often do short trips to Japan but as the flight times and check-in times are often not perfectly in sync, there is a lot of ‘wasted time’ in the process that can be better spent exploring the culture and tasting Japan. Essentially, we feel there is a better way to travel, where these gaps in the journey can be resolved with our lounge and concierge services in town, making the experience more seamless.”

The opening will expand the group’s presence in Japan where Plaza Premium Lounge Nagoya opened in 2023 at Chubu Centrair International Airport.

© Travel News Asia

©2024 GPlusMedia Inc.

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