Thai AirAsia X has updated the options available to customers with flights booked prior to Dec 1, 2020 and scheduled for travel from Thailand to Japan and South Korea between March 1, 2020 - March 31, 2021.
The options include:
Unlimited Flight Changes: Change to any new travel date up to Dec 31, 2021 on the same route for an unlimited number of times without any additional cost, subject to seat availability. The flight change request must be submitted by March 25, 2021, and new flights are not applicable on national long holidays/the airline’s embargo period; or
Credit Account: Retain the value of the flight booking in the customer’s AirAsia BIG Member account for future travel with AirAsia to be redeemed within 730 calendar days from the issuance date. The travel date of the new booking can fall on any date within the published flight schedule on AirAsia's website.
The above information is only applicable for those with flights on Thai AirAsia X who booked their flights directly online prior to Dec 1, 2020 via airasia.com. Those with group bookings, or those made through travel agents, are advised to refer to their respective booking agents for further assistance.© Asia Travel Tips