When does travel brand loyalty make sense?


The requested article has expired, and is no longer available. Any related articles, and user comments are shown below.

© Copyright 2023 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without permission.

©2023 GPlusMedia Inc.

Login to comment

“There was a power outage during my stay, so we all just sat around and chatted. That would never happen at a Hilton.”

Exactly. These hotels are mostly miserable as regards personal interactions, even in the executive lounge at drinks time. It's like people adopt an aloof, brand-hotel manner when they enter them. In many cases, the more I pay, the more I find fault. Personally, I have no loyalty to any airline or hotel chain.

2 ( +2 / -0 )

“I want something different when I travel; that’s why I travel,” she says. “I would rather stay at a small guest house. I know money is going back into the community where I am, rather than a giant global corporation.”

Yes and no. A lot of local people rely on those global brand hotels for their paychecks, which support their local community.

0 ( +0 / -0 )

Login to leave a comment

Facebook users

Use your Facebook account to login or register with JapanToday. By doing so, you will also receive an email inviting you to receive our news alerts.

Facebook Connect

Login with your JapanToday account

User registration

Articles, Offers & Useful Resources

A mix of what's trending on our other sites