Last year, police stations nationwide received around 8,035,000 emergency calls, of which 20% did not require an urgent ambulance response, according to the National Police Agency (NPA).
The NPA reported the number of emergency phone calls received at police stations from January to November 2018 amounted to 8,359,712, which is an increase of approximately 150,000 from 2017 and exceeded the highest number of calls in 2013.
Regarding the contents of these calls, traffic-related accidents were the most frequent calls, accounting for 2,816,274 cases. On the other hand, calls that did not require any emergency response accounted for 1,603,721 cases, or about 20% of the total.
Examples of non-emergency cases were individuals who called 119 to inquire the phone number of a store, one pleading for officers to do something about the cockroach in [their] home, and someone who was seeking help to retrieve lost data from a cell phone that submerged in water, the NPA said in a report.
For non-emergency calls, the NPA is urging people to dial the national non-emergency help hotline #9110.© Japan Today