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ANA reports around 300 cases of unruly behavior on flights in fiscal 2017

12 Comments

There were around 300 cases of unruly behavior on All Nippon Airways (ANA) flights in 2017, according to a report from Ministry of Land, Infrastructure, Transport and Tourism (MLIT). That works out to about one incident per 1,000 flights.

Although the majority of incidents involved passengers unwilling to cooperate with in-flight rules regarding the switching off of electronic devices, there were some cases of violent behavior, Fuji TV reported.

According to the ministry, although the overall number of cases involving unruly behavior has been dropping, there has been a slight increase in alcohol-induced behavior from non-Japanese customers due to an increase in the number of international flights. In May 2017, an American passenger assaulted another passenger, and in August 2017, an American man urinated on another passenger. In both cases, the perpetrators were arrested and found to have been drunk.

Aviation analyst Shinichi Inoue said, "There should be a further implementation of warning signs in multiple languages. Learning from the most recent cases, airlines should continue to brush up their strategies to deal with these issues."

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12 Comments
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I have had to deal with a few problem passengers in my career. Yes, some of them have been foreigners (the aforementioned urination), but most have been Japanese. As you may have guessed alcoholo plays a factor in the majority of those incidents.

7 ( +8 / -1 )

So, out of 300 incidents they only specify two that involved non-Japanese. They just can’t help themselves, can they? The always have to use the ‘blame the foreigner’ card, even though, foreigners make up a very small percentage of unruly passengers. Pathetic!

7 ( +8 / -1 )

Like anyone's going to take any notice of extra warning signs! Especially if they're plastered.

5 ( +5 / -0 )

appreciation to the photographer who had to wait for that shot. Nice lineup of plane, airport, and Mt Fuji

4 ( +4 / -0 )

This is a global problem. Stop letting those who are obviously drunk or belligerent to board, and don't serve alcohol on some flights. The problem is, they they refuse boarding at the gate then the flights are delayed while luggage is removed. Airlines would rather risk the safety of staff and passengers rather than do that. Also, airlines are too slow to permanently ban these people.

3 ( +3 / -0 )

If you know any japanese flight attendants well they will tell you that the japanese passangers are the worst for them - rude, arrogant and obnoxious.

1 ( +1 / -0 )

"alcohol-induced behavior"

In my case that would be snoring.

1 ( +1 / -0 )

For me getting a bit tipsy on a plane means going to sleep..

The vast majority of passengers are the same.

1 ( +1 / -0 )

Throw them in the cargo hull. They are too drunk to even notice anyway, remember their idiotic excuse the old " I don't remember" well if that's the case then its only more proof that they don't remember being thrown into the cargo hull...and add the consent that unruly behavior means loss of paid seat and immediately sent to the cargo hull for detention. I'm sure a member of law enforcement is no board to ensure behavior is kept.

0 ( +1 / -1 )

I have had to deal with a few problem passengers in my career. Yes, some of them have been foreigners (the aforementioned urination), but most have been Japanese. As you may have guessed alcoholo plays a factor in the majority of those incidents.

Just another subjective observation to bring in some counterweight to misbehaving compatriots. As most passengers on ANA flights are Japanese it's obvious that most are offenders are Japanese.

0 ( +1 / -1 )

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