JR East and three mobile phone carriers this week started a campaign in Tokyo to caution commuters against "aruki smaho" (using smartphones while walking), which has recently caused many accidents and trouble on train platforms.
Posters at stations warn commuters of the dangers of using mobile devices while walking on train platforms, saying they could knock other commuters onto the tracks.
According to JR East, the number of people who have filed complaints about smartphone users on platforms surpassed 100 in 2014, compared to only a few cases in 2012, Fuji TV reported.
About 25% of the complaints concerned being bumped into by smartphone users. There have also been reported cases of commuters getting into fights after some smartphone users did not look where they were going and brushed against other passengers, causing them to drop their bags or other belongings, causing damage.
Some of the people complaining said the smartphone users often did not apologize but just kept going, JR East said.© Japan Today