JR Yamanote on Monday launched its new-look train but was forced to suspend services after a series of malfunctions.
The new-look train made its debut at around 3 p.m. However, as the train was about to depart from Osaki Station at 6:47 p.m., both the train's door and the platform door did not close all the way which delayed its departure for about 15 minutes, Fuji TV reported.
Another problem occurred at 10:52 p.m., when the train stopped 1.5 meters prior to where it was supposed to, upon arriving to Otsuka Station. The driver had to use a manual brake. The monitor in the driver's cabin showed an error sign.
JR East said about 17,000 commuters were affected.
According to JR East, they are still investigating what caused these troubles, and they have canceled the operation of the new-model train on Tuesday as well.© Japan Today