Take our user survey and make your voice heard.
JR Yamanote on Monday launched its new-look train but was forced to suspend services after a series of malfunctions.
The new-look train made its debut at around 3 p.m. However, as the train was about to depart from Osaki Station at 6:47 p.m., both the train's door and the platform door did not close all the way which delayed its departure for about 15 minutes, Fuji TV reported.
Another problem occurred at 10:52 p.m., when the train stopped 1.5 meters prior to where it was supposed to, upon arriving to Otsuka Station. The driver had to use a manual brake. The monitor in the driver's cabin showed an error sign.
JR East said about 17,000 commuters were affected.
According to JR East, they are still investigating what caused these troubles, and they have canceled the operation of the new-model train on Tuesday as well.
© Japan Today
23 Comments
Login to comment
smithinjapan
Moon1: "Because they are - its that simple despite how complicated you try to make it"
That's your opinion. That does not make it fact. THAT is the simple truth. Or wait... are we reading here about another country's train that's been touted for months and had to be taken out of service on the first day because of multiple errors?
Thunderbird2
Never had any issues with the Yamanote line. Fast, efficient and clean. So they're a bit dated, so what... so's my car but I still use that.
ebisen
This article badly lacks at explaining the fact that JReast usually tests almost all their new technologies and trains first on the yamanote line
Moon1
Because they are - its that simple despite how complicated you try to make it
smithinjapan
Moon1: "Japanese trains must still be the best in the world."
Why 'must'? Definitely AMONG the best in the world, for sure, but if we're going to be honest and talk about 'best in the world' I think you can say that about the system, in general, as a whole; not just the physical trains. The schedules in Japan, accidents and suicides aside, are almost always on schedule, and the intricacy of the system in Tokyo in particular is amazing. The actual, physical trains though are not all that much better, if at all, than those of Germany or France.
LumbyDick
Everybody has a bad day, be it at home or work. Its absolutely alright JR - Shit Happens
One Yamanote incident is not going to make any dent on the JR reputations.
Indonesia went with Chinese trains as they received a loan from China which Japan refused.
A.N. Other
Do these glitches include chikan?
Moon1
Yeh right, that was the reason.
A couple of bugs, oh what a disaster, so what. Despite the haters and the "usual experts" quick to attack, Japanese trains must still be the best in the world.
Monozuki
It's a shame that JR East has marred the debut of its new-look trains. Above all, it has taken a one-two punch making about 17,000 commuters affected.
smithinjapan
This is why you should never hype something and start patting yourself on the back BEFORE you've tested it. Oops!
Kousuke Namihira
Well. That is the reason why this is strange. The E235 has been extensively and thoroughly tested on the Yokosuka Line for the past few months. Then this happens on the Yamanote.
nakanoguy01
yeah, and when the chinese trains crash or derail because of shoddy technology (reveresed engineered from j-tech), indonesia will wish they had upgraded to j-tech.
nath
is this awkward English from JT or JR?
AsianGaijinYesWeExist
Now we're both poor quality AND expensive. No wonder Indonesia went with Chinese trains.
savethegaijin
It's still the Yamanote line and I will avoid it like the plague. Any worse and it could be the Saikyo line. Poor souls who have to ride these lines every day...
kyushubill
As Astro used to say: Rutro Rorge.
descendent
After all that PR yesterday? All I can say is HAH HAH!
papigiulio
And affected 17000 passengers, so kind of a big deal.
shonanbb
It was a test run, so no big deal.
wanderlust
More testing before use = less problems during use.
cleo
Two glitches is a 'series'?
igloobuyer
Whatever happened to Japanese excellence in trains?!
danalawton1@yahoo.com
Look.... I give the Japanese many kudos for their trains and their being on time.... but its not all about that. They seem to measure their success by accuracy.... but where is the humanity.