Japan Post embarrassed after passerby spots open post box in Chiba


Japan Post has been on the receiving end of some flak from Japanese media this week after a passerby took a photo of an open post box with a key inserted in it.

The incident occurred at around 8:30 p.m. on June 30, when a postman collecting letters from a post box in Yotsukaido city, Chiba Prefecture, stepped away for a few minutes to store the items at a nearby parked car, leaving the box open with his key inserted in it, Fuji TV reported.

A passerby is believed to have taken the photo in the meantime, before the postman returned to lock the post box.

A spokesman for Japan Post expressed the company’s regret over the incident, telling the media that the postman was not following the company’s rules and should have locked the post box before leaving the scene.

No mail was lost in the incident, Japan Post said.

© Japan Today

©2023 GPlusMedia Inc.

Login to comment

How exactly would they be able to confirm no mail was lost? Since he was there to pick up the mail, there could have been some left inside the box and taken while he was away.

Security in Japan is LAUGHABLE. I'm sure a deep bow with "Moshiwake gozaimasen deshita" or "i was drunk and don't remember doing that" will patch things up though.

-10 ( +5 / -14 )

Probably just a mistake from an overworked and underpaid postman. Lets not cast the first stone. sheesh..

20 ( +19 / -0 )

How exactly would they be able to confirm no mail was lost?

you have to praise and believe in "safety Japan" myth.

-4 ( +5 / -8 )

So he left the just emptied postbox open for a few minutes? Big deal. Says more about the nitwit who had to take a picture and ridicule this postman. Sad people you have. If you have seen them collecting the mail, mail falls into bags inside the box and they exchange the full bag for an empty one, so nothing can be left behind.

11 ( +12 / -1 )

Well, let be honest.. Japan post has horrible record, I lost deliveries many times with them, they basically use very low skilled staff and almost never verify identity of the receiver. Open post box is the least of their issues

-15 ( +3 / -17 )

Is this news. so what.

7 ( +7 / -0 )

I lost deliveries many times with them.

Seems like address problem. You need to change your aparto LOL

2 ( +4 / -2 )

Yes, I watched the Fuji News Network's related video. Surprisingly, the post box was literally left wide open with the postman's key inserted. His decreased vigilance really left me open-mouthed. :‑(

-3 ( +3 / -5 )

I have my own house and no it aint a house problem, it is a non delivery problem.

-5 ( +3 / -8 )

I have my own house and no it aint a house problem, it is a non delivery problem.

First time I've ever heard of JP not delivering a package.

7 ( +11 / -4 )

forzaducati Is right, unless the worker left the bag with mail in the mail box while stepping away, the biggest risk would have been someone stealing the key, locking the box and stealing the key, or putting a bomb in the box, locking it and stealing the key (not a highly likely scenario unless a bomb maker had observed that the worker did this routinely and planned ahead to take advantage).

Alex Einz, over nearly four decades I've never had not heard of such a problem, so it hardly seems fair for you to smear the entire system. Sometimes there is a fluke, I remember a fellow that put all the direct mail advertising items in a shed in his backyard rather than deliver them. You perhaps have a rogue delivery person in your area and should go to the top (meaning at least the main post office for your area) with whatever proof you can gather (such as receipts from the person mailing packages to you). Proof of regular letters of course would be difficult to get. Maybe you've already done this, would be interesting to hear the results.

3 ( +3 / -0 )

Yeah clearly the postal guy made a mistake in judgment, got caught......... overall not too big of an issue, just needs to re-focus a little.

In over 2 decades as far as delivery is concerned the PO here is beyond top notch, I wud say to a fault, ie they go to great lengths to deliver, no wonder they don't make money, yeah I know there are other issues.....

The banking stuff is also quite good, but I don't agree where they are able to ""compete"" on un-level playing ground, level that up & they are all ok in my books!!

6 ( +6 / -0 )

Making a mountain out of a molehill, or, since this is Japan we are talking about, A tempest in a teapot.

4 ( +5 / -1 )

Great that this is considered news here. I found a soft drink machine door open a few years ago and forgot to alert the news media.

Truth is, I was worried I might be accused of breaking into it. Was a little disconcerting, for some reason...

7 ( +8 / -1 )

As it turns out I found out just today that JP has not been delivering my mail to me. When I moved in I notified them but they failed to record that I was living at the address and have been returning all my mail to sender. My employer just asked me about it when my pay slips were returned to them. God knows how much mail has gone AWOL.

1 ( +2 / -1 )

Stepped away for a few minutes to store the items, wow is this even a story.

-1 ( +0 / -1 )

JP post ROCKS! Seriously. 100 times better than USA post office.

2 ( +3 / -1 )

@alex einz. Japan Post has a horrible record? Never heard that one before. Very low skilled staff? Address on the parcel matces the location...sign/stamp. Are they also meant to get your fingerprints?

0 ( +0 / -0 )

If you've seen them get the mail from the box, you know the PO truck is about four steps away (blocking traffic). The PO Man probably got the mail (as it says in the article), put it in his truck and turned around to put the empty bag in and shut the mail box. In that INSTANT, some doofus took a picture with his mom's cell phone.

Also, as far as delivering mail, Alex & I have different 'problems.' My mailman often stops me on the street to hand me my mail. Even if I'm on my bicycle and have no place to put it except shove it in my pocket.

0 ( +0 / -0 )

Over 30 years in Tokyo. Never had a problem with JP. They are always kind and seem to be doing a good job in my neighborhood. No matter what the weather, I always get my mail.

0 ( +0 / -0 )

looks like most of the folks here are living some village, yes in tokyo they have very poor record.I would always choose to use yamato over them.

-1 ( +0 / -1 )

Never had post lost in over 3 decades and thousands of deliveries. This would only be news if post was stolen. Anyway, everyday I see tens of delivery trucks (Yamato & Seino) with both back doors wide open for up to 15min while the driver makes his rounds in an apartment or office block. Been tempted to move the boxes of stacked Notebook PC's and LCDTV's many times just to prove a point, but I doubt much would change. Any other country and the van itself with the keys inside would be long gone.

1 ( +1 / -0 )

Alex Einz at Jul. 14, 2016 - 10:58AM JST "looks like most of the folks here are living some village"

Tokyo certainly wasn't a village when I lived there in the late 70s. Neither were the places I've lived since. Never had any postal delivery problems anywhere.

If things that safely made it to your district were not delivered, either the delivery person has disposed of the items, kept them for himself, given or sold them to a third party. All of which are criminal activities and the postmaster of your main post office/the police should be able to help you.

0 ( +0 / -0 )

Login to leave a comment

Facebook users

Use your Facebook account to login or register with JapanToday. By doing so, you will also receive an email inviting you to receive our news alerts.

Facebook Connect

Login with your JapanToday account

User registration

Articles, Offers & Useful Resources

A mix of what's trending on our other sites