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© KYODOJapan seeks regional tourism shake-up as demand exposes staff shortages
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divinda
So tourist numbers are booming, prices are increasing, occupancy is nearly at capacity, the lack of staff make the existing workers all the more valuable...
...and yet somehow these privately -owned hotels need tax-payer funds to renovate their rooms so they can someday maybe give a pay increase?
dagon
Remember the ridiculous quote a few months back from a tourism industry rep wondering why over half of the staff quit at the start of the pandemic?
The government subsidized corporations while allowing them to layoff staff, unlike the paid furloughs and payroll protection in other G7 nations.
This how they address a labor shortage.
They are probably waiting for another round of government subsidies to fix the labor shortage.
dan
@divinda yes I agree they just want throw more of our tax away .
garymalmgren
hospitality and food services industries were three times more concerned about staffing than manufacturing firms were.
And then.
wages in the hotel sector have fallen.
I think I might have stumbled across the cause of this little problem.
Yubaru
Yeah no kidding! I live on the island that is one of the most travelled to tourist spots in Japan. We are pretty much at pre-covid numbers for domestic and foreign tourists at nearly 700,000 per month.
Yeah, and the people who are working in the industry are busting their arses off. But consider this, starting monthly base pay, for Sheraton Hotel in Okinawa, is 176,000 per month, add in a few "extras" like commuting allowance and others, it goes up to just under 200,000 per month. Take home pay is under 150,000.
You want to see "shortages" end? One easy answer.
Moonraker
Somebody is angling for a budget. It will be a budget that is never pared back when the problem is solved. In fact, the problem, whatever it is - it will be endlessly and artfully expanded - will never be solved but those who operate the budget will have created a little more influence, gained a livelihood and expanded the bureaucracy a little more. Soon, the whole country will have been exhausted or devitalised by a parallel management team that invents non-existent problems and lobbies for a budget. There is a place for market solutions but bureaucracy in Japan mostly succeeds in subverting them. It's a creeping socialism that even fails to address what socialism is really intended for - the workers.
Aly Rustom
Agree with all here. The mismanagement all around is astounding.
Rodney
Give Chinese companies generous tax breaks on ownership and management, and special hotel worker visas for Chinese. The young can speak English and the number of Chinese tourists is increasing daily. Hotel staff will contribute to Japanese economy via tax and daily spending.
Michael Machida
Basically, businesses want all the money and don't want to give the staff any of it. Well, a bit for onigiri.
sir_bentley28
Raise the low pay wage, watch the increse of staff! Its as simple as that! Nobody wants to be dealing with these entitled, loud and boisterous tourists for 920 yen per hour.
kurisupisu
I met a fine looking tall African in my local combini yesterday - he was staff!
Virginia woolf
Funny that everyone wants to come and visit a country run by old men. Those old men must be doing a good job.
MiuraAnjin
Or, let me guess, the (LDP funding) construction company got a barrel full of cash from us tax payers for the renovations, and the corporations owning the hotel chains increased profits, but not wages.
Good grief.
kohakuebisu
That's it in a nutshell.
It's hard to sum up in a short paragraph, but living costs in the countryside aren't necessarily cheap. What you may gain in a cheaper house (if its old) or cheap vegetables you lose in needing a car for each adult. If you want to buy a car or build a house in Okinawa, you'll pay more due to the remoteness. Big ticket things like college fees for your kids are the same, and actually cost more due to the travelling.
antifun
Businesses in Japan need to learn to take risks and spend money to make money instead of waiting for government handouts.
Aly Rustom
La vie douce
Exactly! Well said!
Yubaru
Let me guess, you get paid a stipend by the PRC to make posts like this?
Yubaru
Here's another part of the problem here. There arent empty house like in mainland, and why would a single person want one anyway? The hotels have grouped together to build apartment complexes hidden from public view, near their hotels/resorts for single employees to live. They get subsidized housing, but are still paying for it, which cuts their actual take home pay even more.
But one thing, we arent THAT remote, dont know what people know about Okinawa, but on the main island, from Itoman to basically Kadena it's all one big city, with spots of green here and there! Land prices are higher now in many areas than they were during the bubble years, because people are investing here.
How many locations can claim 7 Hilton hotels in such a small prefecture? Oh and another major resort in planned for the near future. Sheraton, Ritz Carlton, Marriott Resorts, 2 Hyatt Regency's , Halekulani, and over 500 resorts and hotels in total in the prefecture, it's a no brainer that there will be shortages.
They WANT workers from Okinawa, because they are a more stable work force, as workers from outside the prefecture tend to leave after short periods and most do not see these places as career choices.
The solution is really easy, but the companies dont want to cut into their "profits" to solve it!
Geeter Mckluskie
"base pay, for Sheraton Hotel in Okinawa, is 176,000 per month, add in a few "extras" like commuting allowance and others, it goes up to just under 200,000 per month. Take home pay is under 150,000."
Human capital: The skills, knowledge, and experience possessed by an individual or population, viewed in terms of their value or cost to an organization or company.
Now we know what the skill of making a bed and picking up towels pays.
Speed
The hotel I've been staying at for over ten years has gone up in prices by about 50-75% from last year.
Hotel owners should be raising the hardworking staffs' hourly wage by at least 200-300 yen an hour more. They're raking it in right now and aren't really passing it on to their workers.
John-San
I came here for a snow holiday back in 2010 and stay for 9 years driving a shuttle bus for 3 years for a mate who own a hotel in Goryu. It was very enjoyable work. It was the best job satisfaction in my working life but the pay was poor 200,000 yen cash a month but the American Ex- pat tip very very well. I have say Canadian/ Kiwi are very hard work. The American were so easy going. Australian want to be your mate and shout you dinners and drinks but have short arm and long pocket when come to tipping. I only got into one fight with a guest if you can call a it a fight. I landed a well place round house kick to the head of a very very rude Israeli and knock him out standing. Yes very enjoyable work the tourist industry.
CKAI
Moves like lips. Show me the Hankoed sealed delivered.