Have you ever experienced discrimination because of your race or nationality, in your local community, workplace? Examples include being refused a rental property or store service on grounds of nationality, or one’s children experiencing bullying at school.
With the aim of giving proper respect to the human rights of foreign residents, the ministry’s Human Rights Bodies has set up counseling services accessible by phone (Foreign Language Human Rights Hotline), online (Human rights counseling services on the internet) and in person (Human rights counseling centers), at 50 Legal Affairs Bureaus and District Legal Affairs Bureaus nationwide, to support foreign residents who are not fluent Japanese speakers.
In addition, these bodies will assess through consultation, the situation and, as need requires, carry out investigations and take appropriate steps to help victims and prevent future occurrences. If you are worried about a possible human rights issue, get in touch. A staff member will be on hand to discuss your problem, and together you can look for the best possible solution.
*As the bureau is a governmental body, all advice is neutral and impartial.
*Advice is offered free of charge, and no paperwork is required.
Referrals, legal advice, mediations¹ between the relevant parties and interventions² demanding an improvement in behavior from human rights offenders are offered, as considered appropriate.
¹ ² These measures will only be taken with the understanding and agreement of the relevant parties, and cannot be forced if either party is unwilling.
Counseling services available by phone, online and face-to-face:
Phone: Foreign Language Human Rights Hotline
0570-090911 Weekdays 9:00-17:00 (closed for New Year Holidays)
Online:
https://www.jinken.go.jp/soudan/PC_AD/0101_en.html (English)
Face-to-face: Legal Affairs Bureaus and District Legal Affairs Bureaus
Weekdays 9:00-17:00 (closed for New Year)
http://www.moj.go.jp/MINJI/minji10.html (Japanese only)
Read more here: http://www.moj.go.jp/content/001281977.pdf
© Japan Today
40 Comments
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since1981
Forgot to include ward office, police station, and hospitals.
rainyday
And what if it is the government that is violating your human rights?
macv
Nonsense a while back MOJ announced it had a hotline for foreigners I called and and got the runaround was passed off to various departments and not one even heard of the hotline - and I am fluent Japanese. More BS.
Cricky
Just avoid any contact with police, prosecutors or government employees. It never ends well. Ministy of Labour will do all they can to protect companies from you. And there it is.
Disillusioned
The standard response will be, "That is how it is in Japan and there is nothing you can do about it!" In other words, "Suck it up buttercup! TIJ!"
Chip Star
This is inaccurate.
Ascissor
Don't worry alone. Consult with us first. Then worry alone.
jeancolmar
sir_bentley28 what kind of a horrid place do you live in?
akerusan
"you were not allowed to rent an apartment"
Yeah, I already checked the law about that, and there is absolutely nothing that forbid a landlord to refuse to rent to someone. So...what they're gonna do about it ?? Tell the real estate agency that this is not nie lol ? The real estate agency is not going to say anything to the landlord because this one will go to another real estate agency if he's pissed off.
Many laws need to change if they really want to drop the discrimination rate.
jeancolmar
This is why having good Japanese friends (and a bright Japanese spouse as a bonus) is so very important in Japan. Also a good lawyer. Smart friends (and spouses) are good at persuasion. This involves talking and talking to the person who discriminating against you until he or she is politely drained of energy and gives in. I've seen it happen. On one occasion, when an employee at a store I'd patronized for years was foul to me, only a few quiet words from a Japanese person to the manager got him fired. At work colleagues who stand by you are important. Work: I attend every drinking party I'm invited to and to party after the party.
In normal democratic countries the rule or law is most important (remembering rules against discrimination came after much struggle in places like the U.S.). Japan everything is a special case or seems like so most often.
sir_bentley28
Also, who do I call if its the police, hospitals, or employees at my city office (Gov't employees) who were openly discriminating against me?
City Office Staff : Sorry, we don't deal with gaikokujins here. Go to another branch.
Me : But I live and pay taxes here!
Staff : walks off and signals for the other staff to leave the window I was at.
I had sharp pains in my heart so I went to the hospital and the floor that deals with these situations.
Me (spoke in Japanese) explains my situations and is in pain
Nurses calls over others and act like I am speaking French in Peru. They told me to sit in a chair. 1hr 28mins later, 17 other people were seen who came after me and as I went back to the desk, no one would talk to me. A guy came out from the back and gave me an address to another FAR hospital, placed his hand on my shoulder implying for me to leave while saying "Mou shiwake gozaimasu!"
True stories. I hope people like these in my past experiences now know that foreigners have human rights too and the government takes the proper steps to enforce this to prevent others from being discriminated against like me in my story.
jeancolmar
I have lived in Japan for over four decades and have not been refused treatment anywhere. My hokemsho is good anywhere in Japan. I've had my Twilight Zone experiences in academia. But Japanese and non-Japanese have the same experiences too. I always came up on top, perhaps because the old saying is right: God protects children and fools.
David Varnes
Relevant text:
In other words, this won't accomplish a dang thing.
kurisupisu
Without an anti-discrimination law passed by the politicians in Tokyo, then nothing will ever change in Japan.
Wasting your time contacting this hotline will lead to what type of remedy?
As an example, landlords in a Japan practise discrimination against foreign nationals and have done for many years, without penalties.
Whats new?
Aly Rustom
Not surprised.
1.EXACTLY.
AHAHAHAHAHAHA!!!!!
2.EXACTLY.
That's 3 in a row
sir_bentley28
Basically nothing will happen and you will end up wasting your time! I wonder if they actually have tried and tested this fail-full tactic?
Disillusioned
Many 'modern' countries do this and have done for decades. It's just taken selfishly monocultural Japan 4 or 5 decades to introduce it.
Satedaya
Make sure you won't give them your full name unless you want to have troubles with visa renewal or your PR extension.
If not right away then in the future.
akerusan
I didn't want to say anything (because it may sounds like bragging...) but honestly I thought the same when I read the "Mou shiwake gozaimasu!". That shows a quite poor level of Japanese in my opinion. Nevertheless this does not change the fact that he shouldn't have be treated that way!
AramaTaihenNoYouDidnt
What an absurd article. MOJ can't handle their own matters and they believe in understanding westerners...and our concerns? Just a smoke screen!
OssanAmerica
Absolutely, no one should be treated that way. But I simpl;y find it hard to imagine any hospital where a paitent is ignored for an hour and a half unless there is a linguistic problem and the gravity of the condition has not been correctly conveyed.
M3M3M3
In the hour and a half you were sat waiting, is it possible that the staff were calling to find alternative far flung hospitals able to take you? Is it possible that only a foreigner would get this additional level of service while a Japanese person would be told to make their own calls and alternative arrangements?
OssanAmerica
That's only if the hospital was not privately owned or that Japanese person had insurance coverage. For most hospitals in the U.S. the only foreign language immeduately translatable is Spanish.
jeancolmar
The Hokensho works for private hospitals and clinics. I write from personal experience. There are non-profit and for profit hospitals. ( I prefer the non-profits. ) There are also private practices. Most are very good. Remember Japan is committed to universal healthcare. It is important to system that you stay healthy, whether you are a citizen or not.
Steve Martin
What appears to be a human universal — you get what you pay for.
OssanAmerica
I'm all for eliminatng discrimination and I'm not questioning your terrible experience. But I have to question how good your "Japanese" was in explaining your condition.
TARA TAN KITAOKA
HOPE this really works.
CEOB55
It's the Spider and the Fly once again:
"Will you walk into my parlour?" said a spider to a fly;
" 'Tis the prettiest little parlour that ever you did spy.
The way into my parlour is up a winding stair,
And I have many pretty things to shew when you are there."
"Oh no, no!" said the little fly, "to ask me is in vain,
For who goes up your winding stair can ne'er come down again."
moonbloom
Hmmm, good timing to coincide with the Olympics, when all eyes are on the host country...
TheLongTermer
he lives in Japan, what world do you live in ?
I know of a guy who died getting this kind of treatment
I also suffered some twlight zone experiences here as well. Good luck friend, your own your own, like we are own island here.
sir_bentley28
Japan. It doesn't matter where. You're a foreigner, you'll face it!
Native level! Wife, son - Japanese.
Work place - 100% Japanese must be spoken (Criminal Forensics specialist)
Guys, keep in mind.....I am a black man living in Japan. Never been arrested, no drugs, don't even smoke cigarettes, fit, very professional looking, well spoken, very presentable. A clone of Andre3000, I am. I went to the counter many times to ask what's going on IN JAPANESE and was just told to please wait! I may have typed the "mou shiwake gozaimasu" wrong or auto-correct, but I dare either of you guys to live in Japan as a black man! Walk some yards in my shoes! I get treated like this everywhere. We would go out to eat or anywhere and I'd speak Japanese or order food and the staff would look at my wife for a "translation" as if I'm speaking French in Afghanistan like "um.....what did he say?" Had a hand placed on my chest with a light push and denied entry to a bar/restaurant while being told "No gaijin!" It was not a snack bar or karaoke joint.
TheLongTermer
@sir bently,
Im not black and have had that, actually worse. Some of it I will admit is my own individualism (I detest conformity and group think) but allot of it is just good ole racism, but being black in Japan...hmmm that must be a tough one. I know it is because when I get away from it, and have a chance to see it from a distance, I can really get some perspective and I realize I had been pushing it all down for survival. When you dont have to fight for survival to keep your sanity dignity etc, it sure feels natural and good.
My suggestion to anyone wanting to live in Japan, long term, is to first accept this fact, then if your still committed, work from that. Its not any easy existence for sure, but it makes it easier to be honest about what your experiencing and check it when it arrives at your face, even if it means checking your own self doubts and blame. If your going to be in constant denial, blaming yourself every time the goal post is moved, and listening to others who live a different life, or are lying, then your wasting your time. Look out for yourself.
TheLongTermer
beware of the go to excuse "cant speaku engrish"
Many hospital staff can. if a Japanese person entered a US emergency ward and complained "chestu painz" you could be guaranteed he would get immediate treatment, even get a translator if they could find one
the olympics, if they have it, will surely be fun and games, not only the sports, but the people who get to experience real Japan
Yrral
It may be Japan Japanese, American Japanese are cultured adapted too equality of all races,
TheLongTermer
one of the many take away, gems of truth I have learned in Japan is; what another person experiences might be completely opposite of what I experienced; its truly a case by case life here . Its interesting, however, I never meet these people in real daily life, who have had a stress free life in Japan, actually quite the opposite.
oldman_13
Good for them. Not many countries do this.
kurisupisu
@OssanAmerica
Thank you for your empathy but as a Japanese, it is probably difficult for you to understand the level of discrimination that may occur in Japan.