Kisoji, a popular Nagoya-based shabu-shabu restaurant chain, has admitted that three of its restaurants listed Matsuzaka beef on their menus, when in fact they were serving another type of beef entirely.
The restaurants are located in Kariya (Aichi Prefecture), Osaka and Kobe, TBS reported Friday.
According to Kisoji officials, beginning in April of this year, the restaurants stated on their menus that they were featuring Matsuzaka beef and Saga beef in shabu-shabu or sukiyaki dishes. Instead, however, they were serving inexpensive Wagyu select marbled beef to their customers.
Following an investigation by the Consumer Affairs Agency, the company said that the amount of Matsuzaka and Saga beef in stock did not match the excess amount of product being sold. Kisoji officials believe that the transgression was committed in an effort to meet sales targets and increase the three restaurants' standing within the company.
Kisoji has announced that all customers who ate from the improperly labeled menus and bring their meal ticket stubs back to the restaurants will receive a full refund as an apology.
Kisoji offered a formal apology to its customers, saying: "We are terribly sorry for the trouble we have caused. We will work tirelessly to make sure that this does not happen again in the future."© Japan Today