The Tokyo metropolitan government's consumer affairs center said Wednesday that it has sent an official letter of complaint to the operators of Skymark, a low-cost airline headquartered at Tokyo's Haneda Airport, after many passengers mistakenly came to the center to make complaints that should have been directed at the company itself.
The letter of reprimand comes after news that the transport ministry will require Skymark pilots and cabin attendants to undergo onboard observation to ensure they are properly trained, TBS reported.
Skymark has been the subject of a series of security scares and complaints this year. In February, a flight arriving at Miyako Airport in Okinawa made its approach below the legal minimum altitude. In April, a flight landed at Ibaraki Airport without permission. By early May, Skymark had reportedly been involved in six safety violations, a transport ministry official was quoted as saying, TBS reported.
The ministry will also seek assurances that Skymark has updated its information-sharing protocols. It was revealed that pilots were reporting safety breaches and other incidents after they had finished flying their next flights.
The transport ministry is to begin its monitoring program in mid-June.
© Japan Today
23 Comments
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Cletus
Sherman
Actually most of their pilots are US, Spanish, British. Although there are some from the countries you mention they are not as you claim "most".
And honestly l wouldnt entirely go and blame all this on the pilots. As the company and management have a very bad name when it comes to safety and breaching rules.
Maitake
Many people, including myself, have never had any problems with Skymark. They offer far more reasonably-priced flights than ANA or JAL who like to rape you and your wallet for a simple domestic flight...
waltery
Suprising as some of the pilots are X JAL, I would chech the complainers, maybe the competition seting it up.
Sherman
Cletus. I agree. The landing techniques used by non Japanese pilots are to save fuel. But the Japanese landing rules are completely different than that of the rest of the world.
shanabelle
Back in the day, I went out partying wtih some Japanese JAS pilots. They drank solidly until 4am, even though the first flight was at 8:00...an friend and I took the flight with them (in the cockpit, guests were allowed in back then) and we both had turns steering the jet...ahhh the nineties!! I think the airlines are far more disciplined these days!
paulinusa
"In April, a flight landed at Ibaraki Airport without permission."
Wow, that's mind boggling.
nath
skymark would not get bailed out by the j gov if they went bankrupt. you know who's side the j gov is on. it is very easy to hide these things if you are JAL or ANA
Ramzel
@shanabelle: I agree. When I was a kid I remember that I was in the cockpit and the captain let me steer a 747 on the runway. Good times!
codomo
skymark reminds me that the terrible bus accident on kan-etsu highway which killed 7 passengers the other day.
Sherman
I shared an apartment with one of these SM pilots, so I think I know what I am talking about. He and a few others were working illegally on 90 day tourist visas. Of course they got caught and their wives had to come into Japan and clear their apartments. What a lot of surprises they got!!
Gobshite
Wow, that's mind boggling.
No problem really, no one else flies there!!
NetNinja
Sounds like some old Juan Trippe tactics. Say goodbye to Skymark now.
NetNinja
Think about it. ANA literally flipped a plane over, dropped about 10,000ft in mere seconds and those guys don't have this happening to them. Who's observing them?
tmarie
Wow! Proactive! Better this than after a crash and stating they have a history of safety violations... Perhaps people ARE learning??
GW
WTF!!!!!!!!!!! Surely its PERFECTLY FINE for people to MAKE COMPLAINTS to the,.............get this...................Tokyo metropolitan government’s consumer affairs center !!!!
Typical LAZY! Good for NOTHING, waste my $$$$$$$$$$$ beaurocrats, DO YOUR FRIGGIN JOB EH!!!
Dennis Bauer
Okay, note to self, stay away from skymark flights
soldave
Like others I'm guessing that JAL and ANA are experiencing no similar observations, and won't ever, due to their size (of their pockets).
Ninoh
You get what you pay for.
nath
Sounds like my kind of flying when I'm flying on my home computer using Microsoft Flight Simulator FSX!
Suginamiguy
If you look at some of the things Japanese pilots have done that appeared in the news in recent years, I'm not surprised.
ebisen
Sherman, you don't have any idea what are you talking about...
mike46
In the 90's I done a lot of seriously hard drinking with Air New Zealand pilots - many of them had flights within 8 hours of the time we said good night - in a very drunken state !
Sherman
Most pilots come from Mexico and Australia. I have seen many of them legless many times in pubs in Meguro and Shinagawa.