The Tokyo Coronavirus Support Center for Foreign Residents (TOCOS), which was set up last April, will cease operations at the end of fiscal 2020 (March 31). The service was established by the Tokyo metropolitan government as an emergency measure to respond to various inquiries from foreign nationals (non-native speakers of Japanese) related to anxiety brought on by COVID-19 and the impact of the pandemic on their lives.
Starting from April 1, Tokyo Multilingual Consultation Navi (TMC Navi), operated by Tokyo Metropolitan Foundation Tsunagari, which was established in October 2020, will expand its services to take over the functions of TOCOS, and will continue closely partnering with various specialized offices (local public health centers, the Labor Consultation Center, etc.) to assist foreign nationals with consultations concerning COVID-19 and its effect on their lives.
Hours: 10 a.m. to 4 p.m. (excludes weekends and holidays)
Language support: 14 languages (planned) -- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Nepalese, Hindi, Thai, Portuguese, Spanish, Indonesian, French and Russian
Related to TOCOS
Management and Corporations Section, Citizens' Affairs Division
Bureau of Citizens and Cultural Affairs (assistance available in Japanese only).
Related to TMC Navi
Tokyo Metropolitan Foundation Tsunagari
■ YouTube broadcast by Tokyo Governor Koike
Governor Koike broadcasts a program in English every Thursday at 7:15 p.m. to deliver the latest information on COVID-19.© Japan Today