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Woman chips tooth eating McDonald's burger containing metal

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I don't think refunding is gonna cut it. They should at least pay for the dental cost.

52 ( +53 / -1 )

Another reason to avoid eating at this restaurant!!!

Food safety is lacking !!

2 ( +15 / -13 )

She should sue McDonalds!!

13 ( +18 / -5 )

Mcferrous meals are live.

14 ( +17 / -3 )

Wow, Japan = Issue a refund... USA = $1,000,000,000 settlement to avoid court

17 ( +23 / -6 )

Spring onion?

Lucky that she didn't choke.

11 ( +12 / -1 )

McMetal Burgers for the win

8 ( +9 / -1 )

If she was in America that is a $3 million lawsuit, settled out of court.

9 ( +15 / -6 )

If she was in America that is a $3 million lawsuit, settled out of court.

Has McD's ever paid out this much to one person for something like this here?

Please provide something, McD's or anywhere for that matter, that a victim received 3 million for finding something in their food that chipped their teeth.

4 ( +8 / -4 )

That's what you get for eating at that place.

I'm a Burger King man myself

0 ( +13 / -13 )

This has happened to me a couple of times at Indian restaurants in Tokyo, although my teeth were unaffected. The culprits are pieces broken off of scouring pads.

4 ( +6 / -2 )

Personally speaking I am not surprised it doesnt happen more often considering just how many burgers McDonald's sells world wide ever single day, and how many factories produce their products.

Somebody did figured it out though, and in 2013 the fast food giant was reportedly moving around 75 burgers every second. This burger data roughly breaks down as 4,500 burgers every minute, 270,000 every hour, 6.48 million every day, and 2.36 billion burgers every year.

Read More: https://www.mashed.com/148375/the-truth-about-how-many-burgers-mcdonalds-has-sold/?utm_campaign=clip

5 ( +5 / -0 )

I'm a Burger King man myself

Me too! Or MOS Burger when I have time!

1 ( +7 / -6 )

Has McD's ever paid out this much to one person for something like this here?

Please provide something, McD's or anywhere for that matter, that a victim received 3 million for finding something in their food that chipped their teeth.

I think the 3 million that everyone quotes stems from a misunderstanding of the Liebeck v. McDonalds case. In that one a jury awarded a plaintiff about 3 million dollars in damages against McDonalds after she was burnt by scalding hot coffee.

She never received that amount though. The judge stepped in to reduce the award to 640,000. Then McDonalds appealed and before the appeal was heard they setlled the case, likely for an amount way less.

So your skepticism is well founded there.

https://en.wikipedia.org/wiki/Liebeck_v._McDonald%27s_Restaurants

In Japan, if anyone is interested, McDonalds was sued in the 90s by a customer who drank juice that had some broken glass in it which caused her injuries to her mouth. She won, but the award was only 100,000 Yen.

https://papers.ssrn.com/sol3/papers.cfm?abstract_id=837925

11 ( +12 / -1 )

A simple refund only (and maybe a bow, too)? No way. How about any medical costs, time lost, and negligence for openers. I hope she gets better soon.

10 ( +12 / -2 )

REFUNDED HER MONEY?!!! Jesus. How about compensation for the expensive dental treatment and distress caused.

14 ( +17 / -3 )

I love McDonald’s so much.

-12 ( +5 / -17 )

That's all the compensation she got? A refund? No paying for her medical bills? Wow. Some customer service, McDonald's...

0 ( +4 / -4 )

I don't know what I would do if the same thing happens again,

Make sure it doesn’t happen again. Stop eating Junk.

3 ( +12 / -9 )

Make sure it doesn’t happen again. Stop eating Junk.

Why? Let people eat what they want to eat, you can eat healthy food and something can be in there, happened before. I found a giant caterpillar in my salad one time at a restaurant here in Fukuoka, won’t say the same, not metal, but wasn’t looking for that extra protein either. People should eat whatever they want and whatever makes them happy.

5 ( +12 / -7 )

Stop eating Junk.

How judgmental.

4 ( +12 / -8 )

I pulled out a 20cm X 1cm plastic strip from the top of a can edge at a family restaurant once when I was with my kids. They laughed and thought I was doing magic.

I quietly showed the waiter. He took it away and brought me a new bowl of soup.

I said thanks and stopped eating. Was turned off.

Must have happened when a can opener cut the top off and nobody saw it fall in.

No law suits. No free meal. Life moves on.

Glad they did not charge me for the second bowl of soup.

1 ( +4 / -3 )

Had the double-cheesy, “Samurai” double-burger near Kyoto station where I worked yesterday between clients (and, have to say, it was quite tasty.) - No CrackerJack ‘prize’ inside and that ‘spring’ would have to be really small to get past the ‘burgermeister’ making it.

Perhaps from the condiment ‘guns’ they use to apply the sauces?

-3 ( +3 / -6 )

“Mac” can be fun for kids but terrible for adults. - ‘Hits the spot’ ‘in a pinch’ but many ‘pay for it later’.

1 ( +5 / -4 )

Fast food burgers in Japan all taste like meat loaf anyway. But yea, in the U.S. she would have lawyers lined up to take her case on contingency.

6 ( +9 / -3 )

How judgmental.

You must be new here.

Lets me chime in on the ketchiness of McDonalds. Refunded her meal? They should have also immediately given her some free meal vouchers worth far more than the value of the original meal at the very very least before she walked out the door. This is even before taking the later dental bills into account. Such shallow customer service, after the superficial irrashaimase and smile, there is nothing of substance behind that facade.

6 ( +10 / -4 )

Once I opened my bacon-lettuce-tomato sandwich at Denny's to smear on some catsup, and found myself exchanging glances with a small dead cockroach nestled atop the lettuce. I summoned the waiter and feigned nausea. They replaced my order and mumbled the usual apologies. I guess in retrospect it was a lot better than having found a half cockroach!

3 ( +3 / -0 )

At NCIS: At Great Adventure I ordered a burger and wanted extra catchup. They smirked. I opened the bun. There was a bite out of my burger. I brought it back and showed them. He screamed to the back, “Somebody found one!”

These things happen.

I hope her tooth heals and that special ailment.

ACUTE Pulpitis

0 ( +1 / -1 )

Another reason not to spring for fast food and rather make your own food. I once ate some salsa and chomped down on a sliver of glass.

2 ( +4 / -2 )

Think the last time I ate at a McDs was in Singapore in 2013. Nothing else seemed open that morning - there didn't appear to be any choice for a cheap meal. We really don't eat there - perhaps once a decade.

I find these stories very hard to believe. There are not-so-honest people in the world who look for ways to sue large businesses for not just actual damages, but for "mental anguish". US McDs have very strict standards for everything they do and for how they do things to prevent foreign objects from getting to any customer. One of my sisters was a store manager for 15 yrs. She was also a Wendy's store manager for 5 yrs. She won't eat at any Wendy's, but still eats at McDs.

I'm not saying the woman here is lying. Probably not. One time in 5M, a mistake can happen. McDs should be paying for her dental work, lost time from work and perhaps $500 in food coupons - not that she'll ever eat there again. Acceptance of these "gifts" will include a non-disclosure, no-media interviews allowed, in the contract. They want stuff like this to be 1 story, for 1 day, and to go away. McDs will do an internal investigation and probably end up saying someone in the store did it. They probably will never figure out who.

We've all had bad experiences with food from restaurants. A stray hair, food poisoning, or just not getting the order correct. Places that I've gotten sick eating are places I never return to. Think that's only happened, perhaps, 10 times in my life and only 2 times can I recall right now that I honestly believe were due to the food. Never any well known fast food place in that list.

-4 ( +1 / -5 )

"Refund only" may seem not so important after all however it is showing how corporate nowadays do not fear anything, we are all losing ground on freedom, rights, and protection, slowly but surely.

3 ( +4 / -1 )

On leaving school I worked as a kitchen hand in a "classy " restaurant. I progressed from "dish pig " to entre's and desserts.

I sent out a dessert with a blowfly in it, a dozen oysters with crushed glass on them ,.....stuff happens in ultra busy restaurants.

Chefs' just shook their heads and laughed.

5 ( +5 / -0 )

McDonald’s is dirty this is not the first time.

last story of McDonald’s was a person found someone tooth in her French fries. I also here there fryies and nuggets are imported from China. Source to other McDonald’s objects found incidents URL: https://www.bbc.com/news/world-asia-30706243.amp

-2 ( +4 / -6 )

"McDonald's is the world's largest restaurant chain by revenue, serving over 69 MILLION customers DAILY in over 100 countries across 37,855 outlets as of 2018."

1 dangerous incident out of 65,000,000 plus servings that day. Out of how many billion servings this year in all? (more than 23.725,000,000 individual transactions!)

I am sorry that this customer was injured, but it's maybe more of a surprise that given the number of customers, this kind of thing doesn't happen MORE often?? Accidents happen; nobody's perfect.

Just look at the examples here of negative personal experiences in restaurants where total servings pale in comparison to the number of meals served by The King, Mac D.

(One might make the same observation about vaccines (how the main thing to marvel at is not the tiny number who react poorly to them, but rather the massive success in those who don't.)

I won't do that though, since that would be "off topic".

-1 ( +2 / -3 )

This has happened to me a couple of times at Indian restaurants in Tokyo, although my teeth were unaffected. The culprits are pieces broken off of scouring pads.

Mutton vindaloo with swarf. How many lagers did it take to extinguish that ring stinger?

3 ( +3 / -0 )

This being autumn there are no "Spring is here!" posters in McDonald. Too bad.

I lady should sue the Dickens out of McDonald"s.

0 ( +2 / -2 )

The Japanese affiliate of the global fast-food chain apologized to the woman and refunded her money. The company said it has instructed all stores to inspect their utensils and is investigating the cause of the incident.

Something as cheap and more product than actual food can’t be expected to be exceed any customers’ expectations…

1 ( +1 / -0 )

Yet another reason to not eat Mc Crap.

4 ( +4 / -0 )

I once found a piece of metal in a bento I bought in Shinjuku.

After reporting it to the shop they were desperate to pay me a good amount so I didn't report it to officials.

3 ( +3 / -0 )

How nice of them for refunding her money for the burger and not her dentist bill.

-1 ( +0 / -1 )

@Dan wrote: She should sue McDonalds!

Dan, fortunately not everyone behaves like an American.

Refunding her money and the possibility of paying her hospital visit fee should be more than enough. I'm sure it was an accident and not intentional.

0 ( +2 / -2 )

1mm chip and it gives her pain? Her teeth must be in shocking condition…

-1 ( +1 / -2 )

No CrackerJack ‘prize’ inside and that ‘spring’ would have to be really small to get past the ‘burgermeister’ making it.

It was 4cm long and 1cm wide. Not small at all. It’s lucky she didn’t choke on it.

0 ( +0 / -0 )

Well @BobFosse 8:14pm IF that’s information is true then, yes, she could have been more seriously injured or, had to have it surgically removed.

- “It was 4cm long and 1cm wide. Not small at all. It’s lucky she didn’t choke on it.” -

Didn’t see that info in the article. The only dimensions listed were a “1mm chip” in her tooth.

Someone here tries to tell us this a one-stop, reliable “news source. “Thanks” for your continued diligence and intrepid updates. Of course, some will ask you “for a link”.

-2 ( +0 / -2 )

https://english.kyodonews.net/news/2021/09/bbe7444bec1f-woman-chips-tooth-eating-mcdonalds-japan-burger-containing-metal.html

Photo of the foreign object here.

2 ( +2 / -0 )

エさ。

McDonald's may be okay on rare occasions when you're away from your usual haunts and in need of a quick feed in order to carry on, but that's about it.

1 ( +2 / -1 )

Thanks for springing into action @BobFosse 9:15pm with that great link and a clear, yet somewhat cheesy photograph of ‘the foreign object’. Still betting its most s likely an internal part from a sauce dispenser. - Turns out, Kyodo was the same source as this story. Yet, their thorough coverage doesn't leave much room for revenue-generating speculation.

0 ( +1 / -1 )

Free hamburgers for life!

0 ( +1 / -1 )

I guess most of you are from American where people can sue everyone for ridiculous money. Lol

-2 ( +1 / -3 )

Who says Mickeys doesnt contain essential nutrients?

-2 ( +0 / -2 )

Yes, yes. Those fat Americans & their hamburgers. It’s funny that this entire thread is ‘peppered’ with ‘salty’ comments & ‘cheesy’ opinions about the U.S, “Americans”, their litigation & periodic, excessive punitive damage awards against major corporations.

-“The Japanese affiliate of the global fast-food chain apologized to the woman and refunded her money.”-

Perhaps the Mac’s ‘double arches’ should be embroidered onto their flag as ‘rallying banner’ for their detractors? (Couldn’t use the word ‘trigger’ as that could lead to a whole torrent of off-topic comments about “guns”.)

-3 ( +0 / -3 )

Shouldn’t be eating that junk any how!

“chipped” a tooth, pun not intended.

pretty poor not to pay for her dental work though!

-2 ( +0 / -2 )

The Japanese affiliate of the global fast-food chain apologized to the woman and refunded her money.

Refunded her money? For the hamburger? I would hope a bit more than that

-1 ( +1 / -2 )

Stop eating THAT junk.

-2 ( +0 / -2 )

Look, this is not about McDonald's from time to time you will hear something unwanted in foods take out or even store bought, I would suggest people should go and visit a food processing factory any one and you will that it is plausible that something inadvertently could fall in the food, should it? Technically it shouldn't but machines are created by man and as imperfect as we are as humans machines are just as fallible, these things can happen. So whether you eat junk for or not is not the point, I'm not a big fan of eating a lot of junk food, but if others want, it's none of my business, I wouldn't want anyone to tell me what and how to eat. If you want to eat junk food all day, you have to live with the food choices you make at the end of the day. Who are we to dictate and judge people by the personal dietary choices they make?

My dad hated most veggies and he was a very heavy smoker and he passed away at almost 90 but he was happy with his diet intake. I try and teach my kids how to eat the good foods and what is best for the body and they understand most of it and eat very well, but they also love junk food and doesn't matter what I tell them at this point, teenagers tend not to listen so well to sound advice. I think liberals need to just worry about what they eat and everyone else do their own thing, that's the best advice I can give.

0 ( +1 / -1 )

I think liberals need to just worry about what they eat and everyone else do their own thing, that's the best advice I can give.

You were doing so well until the final sentence. You just can’t help yourself, can you?

0 ( +0 / -0 )

You sound like a sensible parent @bass4funk but the “National” NEWS headline clearly reads:

Sep 18, 2021: “Woman chips tooth eating McDonald's burger containing metal

@bass4funk Sep. 19 10:43pm: “Look, this is not about McDonald's…

… and everyone else do their own thing, that's the best advice I can give.” -

0 ( +0 / -0 )

Dan, fortunately not everyone behaves like an American.

Not all Americans are sue-happy.

I'd just want to be make "whole" again - dental bill reimbursed and $100-$200 in payment for the hassle.

I've never sued anyone. Most Americans haven't been sued or sued someone else. Don't believe the TV.

1 ( +1 / -0 )

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