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At your service

17 Comments

A robot waiter delivers food to a table at a Saizeriya restaurant in Tokyo on Monday.

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17 Comments
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They didn't get the cat face in the picture.

All , made in China natch.

https://www.pudurobotics.com/product/detail/bellabot

All through these chains like at Gusto and Jonathan.

Talk about a labor shortage.

1 ( +8 / -7 )

I love those robot servers. They are very efficient.

-3 ( +5 / -8 )

I didn't know they were Chinese.

They can only be used in restaurants that are flat and have wide aisles. So good for corporates and not for smaller players.

1 ( +3 / -2 )

Don't see the point. This just puts a waiter or waitress out of work and doesn't add anything.

-1 ( +5 / -6 )

All forecasts point to 50% of current jobs being made obsolete by AI and mass automation within the next two decades. Something to think about for those clamouring for increasing immigration numbers in Japan

-5 ( +4 / -9 )

One of our favorite local Korean restaurants uses similar delivery robots. At this point they are not replacing the human workers, but helping them when they get very busy. And yes, using these requires wider aisles.

5 ( +6 / -1 )

WandoraToday  11:25 am JST

UAfanToday  10:09 am JST

not good for client like me who wants a human interaction while in restaurant.

On the contrary, you can take and distribute the dishes yourself, and these things don't interrupt your conversation.

Yes, that’s true if you’re dining out with others but there are plenty of people who dine alone, for any number of reasons, and look forward to actual human interaction with waitstaff, cashiers and so on.

2 ( +4 / -2 )

Unfortunately these often mean a reduction of the quality of service without a reduction on the price of the meals.

6 ( +6 / -0 )

My favorite is when a staff person follows the robot and then hands you your dish from the robot.

9 ( +9 / -0 )

I hate these robots. They move at crawl speed, meaning it takes about 3 times as long for your food to be delivered than if the waiter or waitress just walked it over.

If you're sitting on the far side of the restaurant you can see it slooooowwwly coming in what feels like an eternity. Then it finally gets to your table and makes all these awkward turns before you can take your meal. Then it beeps and buzzes.

There's never any less staff at the restaurant, so I wonder if it's really easing workload that much?

7 ( +7 / -0 )

Two soups.

IYKYK.

1 ( +1 / -0 )

The tablet you order your food from could do with an additional option; enabling one to summon the robot to take your empty plates to the kitchen. For no good reason I can think of, this is one task that, as yet, has not been delegated to robots

3 ( +3 / -0 )

The karaoke bar I go to has this cat robot.

It frees up the two human workers to man the front counter, replenish the drink bar and clean up the used karaoke booths, so they're not as rushed like they used to be before cat robot came.

They had two workers on per shift before the robot and still have two per shift now.

0 ( +0 / -0 )

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