At your service

It'd be better if it was a "Fembot" who dispensed beverages from two convenient taps.

It better be faster than a vending machine and give bus information better than a human, especially to travellers who either don't know Japanese or don't know how buses work in Japan.

Creepy. and taking work away from hard up unskilled workers.

I am sure these things are a enjoyment to the real staff. I can just see two cute receptionist joking between themselves very politely about the gaijin trying to get bus info in English, where it would save them 5 min by asking us while handing handing over the key.

Yeah... no... that kid's about to cry.

Beats talking to a drone in a face mask.

Things like this will never be more than a novelty. Why? Because if people want information, they'll look it up on their phones...