A senior health ministry official. In fiscal 2023, consumer affairs centers across Japan received 258 complaints about online medical consultations, about five times as many as in fiscal 2021.
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Many hospitals focus on speed, which tends to lead to sloppy patient services. Failure to properly understand a patients’s pre-existing conditions or explain the risks of side effects could lead to serious medical accidents.
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sakurasuki
Patients just an item once they get in, the system try to move them in pipeline as fast as they can so those patient can get out. No human aspect at all, that just Japan, patients just being expected to say hai, wakarimashita.
wallace
I have had great medical care over three hospitals for my cancer and post-cancer. The complaints are about online medical consultations.
iron man
Online, 'cos the patient cannot be bothered to travel, wait, attend, explain. Maybe 'health official" should strengthen the jaw bone and explode the lungs. You only get what you pay for!
kaimycahl
I total agree my wife had to take her mom to 5 different clinics then hospitals to get the CORRECT diagnosis of her problem which was cancer. I totally agree what the captions says because my wife has said many of the hospital and clinics just said go here go there they failed to properly understand what my mother in law pr-existing condition were that was causing back pain. It wasn't until a family member from the states who is a oncologist was there and I asked them to do a check up which he found out what the real problems were and explained what was going on to the Japanese doctor, only then did they agree it was bone cancer that was causing the back pain. All the doctors in Japan did was prescribed medicine and bounced her from one clinic to another they did nothing.
garypen
While some patients, like Wallace, get lucky. I have found that most doctors' offices, clinics, and general medicine areas at hospitals are ridiculously crowded, with painfully long waiting times, and rushed consultations in order to accommodate so many patients.
In my wife's and my experience, it's been the exception, not the rule to find a doctor that really takes the time to ask a lot of questions, and listen carefully to the answers.
They also tend to over-prescribe medications. But, I assume it's because they have a financial interest in the pharmacies that are always next door to their offices/clinics.