With the aim of giving proper respect to the human rights of foreigners, the Ministry of Justice has set up multilingual human rights counseling services accessible by phone (Foreign-Language Human Rights Hotline), online (Human Rights Counseling Services in Foreign Languages on the Internet), and in-person (Human Rights Counseling Centers for Foreigners), through 50 Legal Affairs Bureaus and District Legal Affairs Bureaus throughout Japan, to support foreigners who are not fluent Japanese speakers.
Have you ever felt that you are experiencing a human rights problem in your daily life in Japan? Have you been rejected to rent an apartment, get a haircut at a hairdresser, or your child is bullied at school because you are a foreigner?
The Ministry of Justice’s Human Rights Bodies provide human rights consultation and, when necessary, conduct fact-finding investigations and take appropriate measures in order to provide relief and prevention of damage. If you ever go through something you believe could be a human rights violation, don’t worry alone. Consult with them first. A staff member will discuss your problem in the language you feel most comfortable speaking and they will find the best solution to your problem.
Counseling on the phone and face-to-face is available in 10 languages: English, Chinese, Korean, Filipino, Portuguese, Vietnamese, Nepali, Spanish, Indonesian and Thai.
- As the bureau is a governmental body, all advice is neutral and impartial.
- No paperwork is required.
Counseling services are available by phone, online, and face-to-face.
Human Rights Counseling Services in foreign languages on the internet
Foreign Language Human Rights Hotline
0570-090911 Weekdays (closed on New Year holidays), 9:00-17:00
Note: Counseling is free of charge, except for telephone charges.
Legal Affairs Bureaus and District Legal Affairs Bureaus throughout Japan,
Weekdays (closed on New Year holidays), 9:00-17:00
https://www.moj.go.jp/JINKEN/jinken03_00223.html (Japanese only)
Please see the following URL for details: https://www.moj.go.jp/JINKEN/jinken21.html