The requested article has expired, and is no longer available. Any related articles, and user comments are shown below.
© Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.Apple issues apology following attacks in China
By CHRISTOPHER BODEEN BEIJING©2024 GPlusMedia Inc.
6 Comments
Login to comment
ka_chan
If anything this should show Apple to move manufacturing out of China. Either that or get rid of Cook. So far under him, this is the second apology. I don't think Jobs would have apologized for such a bogus charge. He would also not have allowed an app like maps to be released unfinished. No wonder the stock is down over 40% from the highs.
JeffLee
How ironic that Apple and China are both like each other: big, arrogant and controlling. Serves 'em both right.
badsey3
-Seems to be a win for the consumer. Who will be getting all these (cheaper) refurb iPhones since every China iPhone will be guaranteed new?
http://blogs.wsj.com/chinarealtime/2011/07/21/china-fake-apple-store-clerk-speaks-out/ (Amazing fake Apple Store) I bet he already offers a 2 yr warranty !!
AU_user_since_1998
In the US and North America, it is clearly implied that warranty replacement phones can be either new or refurbished.
http://images.apple.com/legal/terms/docs/iphone_ars_na_en.pdfThere's a lot of iPhones, hundreds of thousands, if not millions, being returned for various reasons. If you receive a warranty replacement, you will never know if that replacement iPhone is new or refurbished. Usually APPLE will not repair your faulty/defective iPhones upfront and would not return the same iPhone unit back to you. They will give you repaired/refurbished (recycled) iPhones coming from the same clients with the same situation as you. The unit is was coming from someone else which was subsequently repaired by Apple technicians for several days. Rough estimate could be that only 1 out of 5 replacements are real brand-new. 4 could be just recycled/refurbished.
Of course in countries like China, specially after this incident, they will say that all replacements are new. But maybe who knows, it could be true in mainland China only.
An iPhone unit getting out of China's factory has only US$70 value or even less. In Mainland China, 70 dollars maybe less burden for Apple to give as replacement than repairing/refurbishing a broken unit. It does not even matter if the replacement (NEW) phone has another 1 year warranty because 70 dollars is not that expensive either,
badsey3
I would actually rather have my same phone back than some other's phone. =Outside of China you will never get your old phone back. They swap it out and your's sits on a huge stack until they decide to repair a bunch at the same time in China. So the China fix your phone program was unique.
sfjp330
In a direct confrontation between Apple and the Chinese govermens, the U.S. company will never be a winner, nor will China necessarily do well. However, Apple will suffer the most. The Chinese goverment action might be a payback for Huawei’s problems in the U.S.