I lived in many countries, however just Japan and China gave me the worst customer service experience.
Here, in kombini if you asked in English, more specific men, they are angry and rude, continue speak in Japanese without any inclination to help you.
If you ask " could you help me? " He shrugged and go away.
All people today have a smartphone with Translator.
Other Asians countries have a totally different approach: most people,when see you are Foreigner, open immediately the phone and translate.
One of my friends said " I only learned Japanese because I hate when they speak in front of me with ironical smile"
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