I really do not agree with this article. The fact that we are being told to use a statement with no real meaning like apologising for an issue that is not our fault. So we can start a conversation about an issue that needs to be solved is completely backwards. How about we just talk about the issue with direct communication instead of being scared because of some cultural difference that has not progressed for 1000's of years. Because of globalisation and generally the world becoming smaller strategies like the ones suggested are just tip toeing towards more confusion.
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