japanhand comments

Posted in: Foreign Buyers' Club going strong after 20 years See in context

People who whine about Chuck, and his "high prices" probably have problems paying for additional service.

It is like the joke from 20+ years ago. Q: "What are three words Japanese don't know?" A: "Attention K-Mart shoppers."

Why pay someone to change the oil in a car, when it can be done by oneself? Why pay for new T-Shirts if the frayed ones can be used in winter under a turtle neck? Why purchase coke/pepsi cola when "AMERICAN Cola" can be purchased at 39yen? etc.

1) FBC is not trying to sell to businesses. FBC is a personal import facilitator.

2) FBC product lines are DEEP. Where else can I get Barq's, Hansen, or even A&W, DIET root beer? Beets - string, sliced, pickled, julienne style? American style Apple Sauce? and the list goes on and on.

3) Before FBC started, it was almost impossible to find Pepsi. I was quite happy to pay the premium for the pleasure of downing an ice cold Pepsi in the summer.

4) Imagine you live in Kochi, Shikoku. All of a sudden, your options for access to foods you love are limited.

The great thing about Chuck, is he found a niche that was crying for food, and he filled it, AND he is willing to work with other entrepreneurs.

I personally think he knows how to listen:

a) whiners? - tune them out b) constructive complainers - give them all ears, and complete attention.

Oh yea, it also helps that Chuck is a nice guy! So often we hear that "Nice guys finish last." Maybe God is watching over Chuck to make sure that doesn't happen.

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