jrc comments

Posted in: Father arrested over fatal abuse of 5-year-old stepdaughter See in context

RIP little one..

This is just really sad, because I think there has never been a day when I don't see a news about child abuse.

Japan already has a low birth rate, and yet, it keeps decreasing because quite alot of people abuse their child. Those kind of people just do not deserve to be a parent or to be called one.

3 ( +8 / -5 )

Posted in: 15-year-old girl, two other teens arrested for forcing girl to jump off bridge in Fukuoka See in context

God that's just horrible.

And btw what are 15 year olds doing outside at 2 a.m.

3 ( +4 / -1 )

Posted in: Every week seems to breed a new kind of harassment See in context

I worked as a part-timer at K**o dept. store for almost a year before as a cashier, and I wouldn't really call these stuffs as "harassing the customer". In fact, I've seen the workers (and me included) getting harassed more often than seeing customer being treated badly.

I know that being asked for the point card repeatedly even though it's the same customer is kind of annoying, but actually it's on the staff manual. You never know whether that customer actually has the card, but forgot to show it to the cashier, or if he bought the cigarette after going back home to take the card, or if he just found out that he actually had the card with him. It happened once before at my workplace, a customer came back to the cashier only to complain why we forgot to ask her to show us the card, and then she asked us to give her the points on her card using the receipt (which is a real pain in the butt if they complained during the busy time).

There was also a time, when I worked as a cashier at the bento section during summer. Around the August, we would always asked the customer if they want to put the ice pack together in case the bento might goes bad from the heat and stuff. Although summer in Japan can be really hot, I don't think a bento would go bad just within a few hours (not unless it's a raw food like sushi or sashimi), but we'd always ask anyway.

I asked this question to a customer once (probably a 30 yo female). Instead of giving an answer, she replied with "hmm.. It's probably gonna take 2-3 hours till I go home, though..", so I have to ask that same question again because her answer was too ambiguous. And then she said "Well.. but it's only gonna take 2-3 hours. Is it better if I put it?". So I said, "Uhh, I dont think it's gonna get bad in just a few hours, but if you're afraid it might goes bad, should I put the ice pack then?". And this time she starts yelling at me and said "THAT'S WHY I'VE BEEN ASKING YOU, IS IT BETTER IF I PUT THE ICE PACK?", to which really surprised me because I was the one who has been getting ambiguous answers, and how the hell am I supposed to know what she wants if she keeps on answering my question with that freaking same question. And what kind of bento anyway that would go bad just in 2 or 3 hours, and you don't even need to be really smart to know that.

I don't know if it's because I'm still in my 20s, but that made me felt like I was being looked down only because I'm younger than those customers. Still though, there are alot of elder customers who are really nice and patient to me even though I'm just a foreigner, but there are also alot of scary obaa-sans who'd complain at every little thing, who are the very reason why I quitted working there.

Alot of those kind of customers, think that because they're the customers, they're always right and have to be served just like the saying "Customer is King". The first time I came to Japan (and even now), I'm really impressed with how good Japanese's customer services is. But then the downside is, that makes the customers getting used to getting a good treatment, so if a worker was to made an even tiny mistake or did something that doesn't please the customer, they'd feel like they had been wronged (actually also experiencing this, and this time as a customer when I went back to my country lol).

7 ( +7 / -0 )

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