Katherine Zdunek-Glynn comments

I could not have written this any better!!!! Great article right on point and 101% correct. A decent gym is probably the thing I miss the most from the US. I went to Tipness in Roppongi and it was not what I expected and since I can't find anything like our Bureau of Better Business (at least in English) - I don't know where to file a complain about the way I was treated! Word of advice - stay away from that place! Dirty place and as a gaijin, you will be treated without any respect! I had a year contract which was to expire at the end of August 2016, however, meanwhile I damaged my knee and a doctor put me on 2-3 months no-workout break. He wrote me a note, which I brought to the gym. I was hoping, I can put July and August on hold and after my MRI at the end of August, resume working out in September in October. Not only the gym wasn't able to accommodate that, they also asked me to pay them for early cancellation!!!! Not sure if they would treat a native person the some way, but this was just unacceptable. This is lack of customer service at its best! However, they had the nerve to try to give me a coupon for 2000 yen off if I recommend a friend to the gym!?!?!? Are they crazy? I would not recommend it even to an enemy! I put up with the unsanitary pool and lockers because of the convenient location, but this is it. I am never going back there, and I trying to warn others no to make the same mistake! Another disappointment was, as stated in this article, the Minato-ku Sports Center - I swear, half of Tokyo's population goes there and it is disgusting being in the pool with millions of people, let alone trying to swim laps! I just resigned myself to running around the Imperial Palace as a form of cardio training and doing some abs exercises at home - I can't be bother with these gyms anymore.