Osaka Prefectural Police have arrested a 41-year-old man from Sapporo, Hokkaido, on suspicion of customer harassment after he threatened and spat in the face of a female airline employee at Kansai Airport in December.
According to police, Hideki Nakamura, whose occupation unknown, threatened the employee, who is in her 20s, after he missed his flight, Kyodo News reported. He demanded a refund from the woman who was serving other passengers in the terminal, saying "Give me my money back. I want to kill you."
When the woman told Nakamura that she couldn't give him a refund, he became enraged and spat in her face. The woman's supervisor reported the incident to the police.
Police said Nakamura has denied the allegation.
© Japan Today
19 Comments
Login to comment
AustPaul
Arrested for ‘customer harassment’?? Sounds more like common assault and threat to kill.
VoiceOfReason
Given the social pressure for Japanese staff members to wear masks, post pandemic, at least this is a very practical reason to wear one...to shield yourself from customer saliva.
virusrex
That is an easy charge to justify and will give enough opportunity for an investigation to bring further charges later.
CaptDingleheimer
What a loser. I’d be on the no-fly list now if I had witnessed that in person.
asdfghjkl
No fly list please…..people like this should not be allowed on any public transport…they are basically social pests.
Chico3
Glad to read that he was arrested.
DanteKH
Ok. So why did he accuse her of missing his fligh?? What exactly happened there? What was the cause of it all?
Again, another incomplete article.
chatanista
*Osaka Prefectural Police have arrested a 41-year-old man from Sapporo, Hokkaido, on suspicion of customer harassment after he threatened and spat in the face of a female airline employee at Kansai Airport in December.*
Sounds like more than just a suspicion. What a jerk.
アーメド
Put him on the no flying list and have this loser travel only by Shinkansen. Good luck paying the train fares from Osaka to Sapporo.
リッチ
Assault people is “spat he didn’t harass her, which seems to be the current keyword in the media, he assaulted her. Not really sure if this is actually news or not maybe because it happened at the airport? It is what it is.
Newgirlintown
And this loser? He should be put behind bars and banned from flying for life for this.
BB
The guy should definitely be kept off airplanes.
kohakuebisu
Last time we flew, the neighbouring checkout counters had an older Japanese guy screaming in a ground hostess' face. It was the LCC terminal at Chubu. His voice filled the entire hall and very disconcerting. I kept waiting for a manager to turn up and take the heat, but nobody came. If it is commonplace, I think they need some kind of hidden panic button for staff to press to get a manager and security. The counter in question was checking in a flight to the Philippines.
grc
That’s awful. It goes against everything we learn about how humble and non-combative Japanese people are.
WA4TKG
Good on GRC
factchecker
Japanese customer service handling is unable to think outside the box to deal with a customers problem, so this is the result, an extreme example granted
Mocheake
Losers like this are everywhere. Glad they arrewted
Mocheake
Glad they arrested him. Soon staff in many areas of customer service may have to carry (and use) mace.
falseflagsteve
A sick and twisted man whose soul has been darkened by demonic forces unknown to mankind. Now he will be sitting in a grim bare police cell ruing his disgraceful actions.
A lengthy prison term is required for him to repent.